Digital Deluxe package no Rytlock

Digital Deluxe package no Rytlock

in Account & Technical Support

Posted by: Zaoda.1653

Zaoda.1653

Edit: Problem solved, I put in a query to customer support and it all got resolved :P

Forever a supporter of more male skimpy armor

(edited by Zaoda.1653)

Digital Deluxe package no Rytlock

in Account & Technical Support

Posted by: bluestocking.6148

bluestocking.6148

Have you checked in your Collectibles tab? I thought I’d lost my Risen Knight, but it turned out I’d clicked “deposit all collectibles” and he’d gone in there.

I am destruction itself. I also bake cookies.

Digital Deluxe package no Rytlock

in Account & Technical Support

Posted by: Zaoda.1653

Zaoda.1653

Yes it’s never been there :-(

Edit: In fact I don’t think I ever even received it in the first place. All I remember seeing when I first got the digital deluxe package was the Hall of Monuments Portal Stone, the Personal Golem Banker, and the Hero’s Band.

Forever a supporter of more male skimpy armor

(edited by Zaoda.1653)

Digital Deluxe package no Rytlock

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Contact support. Use the support tab at the top of the page then go to ‘ask a question’. I have read they replace lost Rytlocks. One guy deleted his and they replaced it.

Did you happen to ever delete a toon? If you did, it may have been in its inventory.

Digital Deluxe package no Rytlock

in Account & Technical Support

Posted by: Zaoda.1653

Zaoda.1653

It’s possible I could have deleted a character with it on without realising, but I don’t ever remember seeing the rytlock mini ever :-/ thanks for the help! :-P will contact support

Forever a supporter of more male skimpy armor

Digital Deluxe package no Rytlock

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Edit: Problem solved, I put in a query to customer support and it all got resolved :P

Saw this earlier, and I forgot to thank you for updating. The team is usually pretty quick about helping with that. Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet