Guild Wars 2

So to start off, I (as well as another household player) have not been receiving any emails whenever there is an unauthorized login from a different location.
Nothing in either my Junk/Spam or Inbox to notify of such.

To make matters worse, both of our accounts within the last hour or so were accessed from a location in Texas. (We live in Canada…) Even after such we saw nothing in our emails regarding this login.
A password change was immediate, however I’m feeling this is no longer enough.

Is it possible to prevent ANY login from a location other than an authorized one? I’d much rather deal with the hassle of providing support my information to authenticate additional locations than feel vulnerable again knowing that even with my secure password, I’m still getting logins and can do nothing to stop them.

The Texas IP is you logging onto the forums – that’s ANETs servers.

Have you had any other ips show up apart from that?

Check the IP address from Texas with a Google search. It is for a NCSoft network. It is a known glitch in the reporting system that makes it show up occasionally, usually when you log into the forums. Since it is an authorized “behind the scenes” NCSoft system, it is not an unauthorized login attempt so you will not get an authorization email for it.

If you want additional security on your account and you have a smart phone, you can change from the email authorization to a two factor mobile authorization system. See this ArenaNet knowledge base post about account security.

https://help.guildwars2.com/entries/66122673-Guild-Wars-2-Account-Security

crazy.9083:

The Texas IP is you logging onto the forums – that’s ANETs servers.

Have you had any other ips show up apart from that?

Is it? Cripes, here I was having a shock for nothing if thats the case. Perhaps thats why I never got the email.

But no, as far as I can recall, there was no other IP’s but even still for someone whos account paranoid with all these hacked accounts going on, Anet would make sure to label their site IP in that manner.

Even still, would feel alot better if my account was locked in such a fashion still.

Yeah scared me the first time I saw it too Since it is ‘authorized’ you won’t get an email. You can also set up a mobile authentication for extra safety, might be in the stickies on how to, I don’t use it.

account with google authenticator can make it more secure, that 30 seconds you will provide high security with changing passwords friend

inception.3615:

account with google authenticator can make it more secure, that 30 seconds you will provide high security with changing passwords friend

The authenticator is only as good as your own personal security.