Guild Wars 2

“We have detected that your account may have been accessed by an unauthorized individual. For your security, further access to the account has been suspended until this matter can be resolved. To restore access to this account, please contact Support and one of our representatives will assist you.”

My house is the only IP that has logged into GW2, I’ve put in a ticket, I’ve looked for a phone number to contact support but haven’t been able to find one, and finally I don’t want my account to be locked.
Please unlock it.

You have to wait for your ticket to be replied to. Have you checked your email to see if you have any mails from the games security system?

Renegadeimp.8439:

You have to wait for your ticket to be replied to. Have you checked your email to see if you have any mails from the games security system?

Yes, I’ve even checked the spam folder. I’ve been refreshing my mail on 10-30 minute intervals.
I want to know why I have to wait so long, don’t they have a phone number like Blizzard where I can talk to customer support?

Reference #:
120917-003840