False Bans

False Bans

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Posted by: DivineBeing.2086

DivineBeing.2086

As I was browsing the forum, I saw a TON of false ban reports regarding people giving gold/materials to family members and spouses through the mailing system. I even saw false ban reports of getting banned by taking materials or gold out of Guild banks!?

Is this concerning to anyone!?

I mean, I just start a guild this morning to group all my co-workers, real life friends, and family members into. That’s quite a few people. What if one of them buys gold illegally and send that gold to us? What about materials or gifts sent to us? Will HE get banned or will the receiver?

This is a very valid concern. I should not be held accountable for the actions of other people. The person who bought the illegal gold or materials should be banned not the receiver of the goods. It isn’t our fault that they made a poor choice. And I shouldn’t have to be concered about whether or not the gift sent was obtained legitly.

I bought this game to have fun and be relaxing. If I wanted to walk on egg shells about the gifts being sent to me in the mail than I would just stick with real life. Not a game.

Blackgate
Lightdivinity – Level 80 Bunker Elementalist
Reshaos – Level 80 Power Necromancer

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Posted by: mingde.7910

mingde.7910

Anet won’t give you official answer, just get banned->wait for appeal 5+ days ->get unbanned for account was blocked in error.

i sent ticket regarding mailing gold/items to help my friends in crafting/wvw. And their reply is

""To answer your questions all of those things are allowed though. You can freely send items and gold to your friends, the action on your account was purely an error and should not have been placed. So please feel free to help out your friends all you like.""

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Posted by: F I R S T.3976

F I R S T.3976

Its not the receiver who gets banned but the sender more often

What doesn’t kill you makes you stronger

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I’m sure the people banned for false positive RMT on the 2nd and 3rd time are wondering if it’s okay to trade anything at all. Anyways, all those false positives, many more than that in legit trades are perfectly fine. Gotta keep that in mind.

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Posted by: Jinx.7945

Jinx.7945

My assessment is that there was a tiny set of bans that shouldn’t have happened.The net to catch real-money traders was cast a little too broadly. I certainly don’t see a TON, though, given the number of players on this game.

And some of the reports here might not be factual. It’s the internet. People can say whatever they want. Gold-sellers would love it if ArenaNet eased up on bans and spent/wasted more time researching up-front. Why wouldn’t they join in on the cry that the bans are happening without enough due diligence?

I trust that ArenaNet will tune their filters better. They want us to be happy with the game and with how our own accounts are handled. In the meantime, I’m not going to worry over something where I have no control. What am I gonna do? Quit before they can make me sit out for a few days? I’d rather play.

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Posted by: DivineBeing.2086

DivineBeing.2086

My assessment is that there was a tiny set of bans that shouldn’t have happened.The net to catch real-money traders was cast a little too broadly. I certainly don’t see a TON, though, given the number of players on this game.

And some of the reports here might not be factual. It’s the internet. People can say whatever they want. Gold-sellers would love it if ArenaNet eased up on bans and spent/wasted more time researching up-front. Why wouldn’t they join in on the cry that the bans are happening without enough due diligence?

I trust that ArenaNet will tune their filters better. They want us to be happy with the game and with how our own accounts are handled. In the meantime, I’m not going to worry over something where I have no control. What am I gonna do? Quit before they can make me sit out for a few days? I’d rather play.

Yes, but just like the justice system there are errors. Innocent people wind up in jail for life and never get proven innocent.

That’s the real scary situation here. Nothing would kill your joy more than all your hard work taken in a mere second.

Blackgate
Lightdivinity – Level 80 Bunker Elementalist
Reshaos – Level 80 Power Necromancer

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Posted by: Jinx.7945

Jinx.7945

Well, comparing a locked GW2 account to spending the rest of my life in jail when I’m innocent is a pretty extreme analogy. Even so, no, I don’t spend 1 second of my free, out-of-jail time agonizing because maybe someday I’ll be one of those innocents in jail forever. If it happens, I’ll deal with it then. There’s no use in wasting time now worrying about it happening someday.

Likewise, I’m going to enjoy the game without agonizing over the remote possibility that I’ll be mistakenly kicked off of it.

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Posted by: DivineBeing.2086

DivineBeing.2086

Well, comparing a locked GW2 account to spending the rest of my life in jail when I’m innocent is a pretty extreme analogy. Even so, no, I don’t spend 1 second of my free, out-of-jail time agonizing because maybe someday I’ll be one of those innocents in jail forever. If it happens, I’ll deal with it then. There’s no use in wasting time now worrying about it happening someday.

Likewise, I’m going to enjoy the game without agonizing over the remote possibility that I’ll be mistakenly kicked off of it.

The difference between the two is in real life you got a SLIM chance of being in a situation where you can be falsely accused of something.

Cheating on your taxes? Rocking the craddle? All these situations involve you putting yourself in them and running the risk.

Now, how often do people use Guild Banks? All the time! How often do people send money via the mailing system? All the time! And this is what people are getting banned for.

Blackgate
Lightdivinity – Level 80 Bunker Elementalist
Reshaos – Level 80 Power Necromancer

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Posted by: Jinx.7945

Jinx.7945

The difference between the two is in real life you got a SLIM chance of being in a situation where you can be falsely accused of something.

Cheating on your taxes? Rocking the craddle? All these situations involve you putting yourself in them and running the risk.

Wait, if you cheat on your taxes or otherwise break the law, you’re not innocent. I thought your analogy was about the people going about their daily lawful business that get thrown in jail anyway. If you’re cheating in-game, you should be banned.

Now, how often do people use Guild Banks? All the time! How often do people send money via the mailing system? All the time! And this is what people are getting banned for.

Yes, all the time, which is why I’m not concerned. I understand that you are—this is where we’ll just have to agree to disagree. You asked if others were concerned about continuing to do these very normal things done by lots of people in-game because of the number of posts about unfair bans. I’m not.

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Posted by: Eosin.2078

Eosin.2078

DivineBeing, I’m very concerned by the number of people being falsely banned. If you go through the past 3 months worth of posts you will see it is a lot.

These people are getting banned from receiving illegal gold, they are just playing the game in a normal way. Regardless, make sure your friends and family know not to purchase the illegal stuff.

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Posted by: breedingpit.6548

breedingpit.6548

im still waiting for my dads ticket to get an answer, grinding on mobs is not botting

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Posted by: DivineBeing.2086

DivineBeing.2086

Wait, if you cheat on your taxes or otherwise break the law, you’re not innocent. I thought your analogy was about the people going about their daily lawful business that get thrown in jail anyway. If you’re cheating in-game, you should be banned.

I think you misunderstood my analogy. When I said cheating on taxes and rocking the craddle those are what you’re being accused OF not what you DID.

For instance, man sees little girl standing in his drive way. He says good evening little girl. Girl cries home screaming and making up stories about the man stating dirty things to her. Is the man innocent? Yes. But who get’s screwed over? The man.

You bring your taxes to get done by an excellent accountant you heard. He tells you will receive X amount of dollars. Hurray! Two months later, IRS is auditing you. Who cares right? Bam, you cheated on your taxes. Fined!

The above two situations are very limited but possible scenarios. But very unlikely! Unlikely is the key!

Anyways, I do respect your opinion about not being afraid.

Blackgate
Lightdivinity – Level 80 Bunker Elementalist
Reshaos – Level 80 Power Necromancer

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Posted by: breedingpit.6548

breedingpit.6548

wait . so anet isnt banning us. they got a program that does it for them?

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Posted by: Loli Ruri.8307

Loli Ruri.8307

wait . so anet isnt banning us. they got a program that does it for them?

They have a program that does data analysis, and raises flags according to what it thinks it sees. What then is supposed to happen next is, a team of people are meant to go around and assess if those flags are legit or not. What appears to be happening is, a level of intelligence is not being put into practice at the first assessment, and a ban is being issued on just suspicion alone. Basically it’s a spray and pray tactic. Let customer support sort it out.

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Posted by: Moderator.1462

Moderator.1462

Hi everyone,

I see concern growing around because of the supposedly “false bans”. As stated above, this is the internet and anyone can clam innocence regardless they having done or not a bannable action. So, while we can understand your concerns, there is no need to be afraid you are going to get wrongfully banned or suspended.

The team takes it very seriously when it comes to suspending an account and they examine each and every case to the detail before issuing an action.

Still, we will forward your concerns to the team so they can be taken as suggestions of improvement.

Thanks for your understanding. This thread is closed