Guild Wars 2

So basically, I got falsely banned three days ago in cursed shore for ‘botting, macro’s etc’
I already made a ticket, and a follow up one it has been three days, and I read on the site, from older threads that after three days I should make a post if my issue has not been addressed. Now the tickets have been merged I’m just not sure which one is the number for the merged ticket, the two tickets are #13301 and #16958. I’d really like to get support on this because as you know the new events have just released and I’m missing out!

I have kept checking my emails every 30 minutes and this has been absolutely painful not being able to play.

First, never make multiple tickets as it will slow down any response you will get.
Second, if it has been more then 3 days, you need to post your ticket number in following thread.

https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged

ShiningSquirrel.3751:

First, never make multiple tickets as it will slow down any response you will get.
Second, if it has been more then 3 days, you need to post your ticket number in following thread.

https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged

Thank you for the thread link, Yeah I guess my lack of impatience was to blame for that. I’ll avoid doing so in the future. Is there a way to lock up my thread?

Edit: Also, the new system means I will receive support by emails right? I won’t need to login anywhere else?

No need to lock the thread.
Yes, using the new support system, once you open a ticket they will handle everything via email. There is no need to log in anywhere now.