Faulty mouse caused undesired purchase

Faulty mouse caused undesired purchase

in Account & Technical Support

Posted by: Gnosis.4587

Gnosis.4587

While looking over some of the Tier 1 armor from the vendor and previewing it on my lvl 24 character, my mouse decided to spend 72% of my available funds on a mask. I had hoped there was a short grace period where I could sell it back for the same price I paid for it but I found that the item apparently has an immediate depreciation of over 85%. Considering this was the error of a faulty mouse and the fact that I wouldn’t even be able to use the item for another 11 levels anyway, I’d like to get a refund of the item please. Thanks.

Faulty mouse caused undesired purchase

in Account & Technical Support

Posted by: Zaken.1806

Zaken.1806

ANet currently has no tool to refund any item/gold.

Faulty mouse caused undesired purchase

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

Probably won’t happen. Even then what’s to prevent a faulty mouse being the cause of all wishes to reverse purchases?

Faulty mouse caused undesired purchase

in Account & Technical Support

Posted by: synk.6907

synk.6907

Probably won’t happen. Even then what’s to prevent a faulty mouse being the cause of all wishes to reverse purchases?

At least if you sell the item back you’d have at least exactly enough to buy it again.