Guild Wars 2

I was recently told that any negative statement about anet has the ability to be viewed as a breach of the TOS agreement… I have not verified this but it is kinda scary to hear that.

You are talking at their home, their forums. Do you really think, you can do anything you wish to do on their hometurf? Sounds crazy to me.

Everybody new their standpoint after the karma exploit. I cannot understand all the people starting a whining thread here now. They have made it clear, that their would be no second incident with lenience. And so it is now. If you have not learned it the first time, there will be no chance to learn it at the second incident. So why do you ask them to soften up. I wouldn’t do it.

I understand the reason just passing on the warning someone gave me when I was very frustrated at a specific incident. Helps to have someone outside of the frustration urge you for a little caution.

EdgarMTanaka.7291:

Why fear the ban-hammer?
If you haven’t done anything wrong, submit a ticket and then you will have your account back in a few days or weeks, if you can’t wait that long I would advice you to take a break from pc/video-games and enjoy the real world.

Here’s my problem with that…

I would have had no idea that the most recent exploit (Snowflake) was an exploit. I would have bought supplies crafted those for hours, completely unaware that I was doing anything wrong simply because I could have done the same for any other recipe in the game with a higher starting cost on the TC.

I would have thought, “Great! Nobody knows that mithril and snowflakes should be valuable yet!” and I would have bought them in bulk, crafted earrings until I was sick of doing so, and then sold off whatever I had left when the price of snowflakes was high enough (ie. once the players balanced out the market prices). Then I would have sold off my excess ecto once their prices rose again once the snowflakes were all used up.

Why wouldn’t any rational person do that?

If this had happened, I could not have said I didn’t intentionally use an “exploit” because I would have used it intentionally. The difference (and the heart of the problem with this one) is that I would have had no idea that what I was intentionally doing was considered an exploit in the first place. It’s crafting and salvaging just like any other craft/salvage operation.

The forums would be full of people calling me a liar and everyone saying that I knew what I did was wrong while I was doing it. It would be all on me to somehow prove that the situation I just described was the truth and, somehow, I doubt I’d be able to do so.

This is what makes me nervous. Being banned for exploiting the game without even realizing I am doing so and then having to convince some service rep that I didn’t know and that, unlike all the people who did know and did it anyway, I really was ignorant of any wrong doings.

Personally, I think they should hand out suspensions for people taking advantage of their own coding mistakes and save perma-bans for people who are maliciously cheating the game like hackers, gold sellers, and bots.

I have this fear. I’ve also been banned 3 times and had a week+ of timeout from the game. I’ve been accused of gold selling, botting, and modifying the game. Every explanation ends up as ‘banned in error’, but the last time this happened I almost didn’t even get my account back. I had an appeal denied at one point, and was told they might not talk to me anymore. I filed a complaint with the BBB after my second ban, and that went unresolved. I was actually banned the third time while I was updating it. I thought I had figured out why this was happening, but it’s not clear if that’s the reason I was unbanned or not. I guess I’ll see what happens in the next month or two. All they said was ‘error’, and I really don’t want to talk to them anymore. It has never been a good experience and I never get any answers. I’m sick of it.

People say that they trust the company and their decisions, but trust is not something that I have anymore. You lose it when you are mistreated by the people you give it to. So now I play the game less often than I used to, and play other games once in a while instead. I always wonder in the back of my mind if I’m going to see a black screen when I click my gw2 icon. I’m certainly not thinking about buying any gems or expansions.

Forum moderation seems harsh as well. I really haven’t participated here because of it. I don’t understand why topics have to be closed in such a hurry, or at all. Your staff doesn’t always sufficiently answer the posts that they close, forcing people to make another topic about it, which is a breach of the TOS. It’s also funny how we’re supposed to post in a thread here if your ticket is older than 3 days, yet people are banned from the forums now when these things happen. Asking a friend to do it is also technically a breach of the TOS. I’m sure most of this post is violating something too, but I’m being civil about it and it needs to be said.

Gaile Gray.6028:

1. You cannot extrapolate 1 post, or 10, or even 100 to assume that it is representative of a major issue. 100 posts represents 0.00005% of our player base.

First off, 100 posts would be 0.005%.

I do drug development and clinical trials for a living so statistics on false positives is my specialty. It is absolutely improper to evaluate false positives by whole number alone. It must be evaluated in conjunction with the number of true positives and the total population. Please provide the number of active players, permanently banned players, and mistakenly banned events (we have to count events as some players have been banned multiple times) and I can run the statistics to show if this is a real problem or not.