Forgotten Password, No Serial Code

Forgotten Password, No Serial Code

in Account & Technical Support

Posted by: MaGiX.5369

MaGiX.5369

My Brother has been using the remember password feature, however he pressed logout while in game instead of character select, which removes your password and he has no idea of what it could be, the page he’s taken to when he presses forgotten password is down and says “This feature is currently unavailable”. [Screenshot Attached]

Pleas help I want to play Wintersday with him.

Attachments:

Forgotten Password, No Serial Code

in Account & Technical Support

Posted by: zbrkesbr.4173

zbrkesbr.4173

“There is no better way to forget password than option to remember it”.

War doesn’t determine who is right, only who is left.

Forgotten Password, No Serial Code

in Account & Technical Support

Posted by: Ellif.5197

Ellif.5197

Is the password still remembered on the webpage login (forums or account)? If so should be able to get it by digging in the browser’s options.

Other option is the form here:
https://en.support.guildwars2.com/app/account/support

Choose “Password Reset” then fill in as much information as possible and they should be able to help.

Forgotten Password, No Serial Code

in Account & Technical Support

Posted by: Noggin.7169

Noggin.7169

Is the password still remembered on the webpage login (forums or account)? If so should be able to get it by digging in the browser’s options.

Other option is the form here:
https://en.support.guildwars2.com/app/account/support

Choose “Password Reset” then fill in as much information as possible and they should be able to help.

Cancel this! I did not realize you could reveal saved Chrome passwords. I feel dumb now. Disregard my tickets.

Forgotten Password, No Serial Code

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Is the password still remembered on the webpage login (forums or account)? If so should be able to get it by digging in the browser’s options.

Other option is the form here:
https://en.support.guildwars2.com/app/account/support

Choose “Password Reset” then fill in as much information as possible and they should be able to help.

Cancel this! I did not realize you could reveal saved Chrome passwords. I feel dumb now. Disregard my tickets.

No worries. I’m glad that you got the help you needed!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet