Head Concil member of [ScW] Scildweall – Far Shiverpeaks
I know that I am intelligent, because I know that I know nothing.
I know that I am intelligent, because I know that I know nothing.
(edited by Grievance.9148)
Friend got banned for helping me
try using the guild vault next time for such transactions.
Well since none of us even knew u could get banned for helping a friend, how could be know that u should use the guild bank/vault.
Head Concil member of [ScW] Scildweall – Far Shiverpeaks
I know that I am intelligent, because I know that I know nothing.
I know that I am intelligent, because I know that I know nothing.
well, there is always a first.
at least now you know.
it happened to our guild members too.
A friend of mine was banned for helping me create an item, I sent him all the materials and when he sents the item back he gets banned. The bot that u have that bans people should be able to keep track of what has happen and not perma ban someone for not doing anything wrong. How come it didnt ban me then for sending him 250 Glob of Ectoplasm and some other of the items?
Both me and him have post tickets about this, mine is 130403-000087
Just an FYI, you should not open multiple tickets for the same issue. It will only slow the response time and take even longer to get any help. If your friend has not heard back in 3 days, he can post in the “Tickets for Review (3 days and older) [merged]” sticky thread.
ArenaNet Communications Manager
A friend of mine was banned for helping me create an item, I sent him all the materials and when he sents the item back he gets banned. The bot that u have that bans people should be able to keep track of what has happen and not perma ban someone for not doing anything wrong. How come it didnt ban me then for sending him 250 Glob of Ectoplasm and some other of the items?
Both me and him have post tickets about this, mine is 130403-000087
Just an FYI, you should not open multiple tickets for the same issue. It will only slow the response time and take even longer to get any help. If your friend has not heard back in 3 days, he can post in the “Tickets for Review (3 days and older) [merged]” sticky thread.
And, as Support has explained, they cannot discuss your friend’s account with you, so submitting a ticket for someone else only slows down responses for your friend and for everyone else.
If someone were to get banned for exactly what you described, then Support would review and address any false-positive. Usually, thought, I find that the details are not exactly as expressed. For example, the items that were given to help you may have been stolen. The account used to transfer them might have been compromised. Anything is possible with this, but don’t worry, the Support Team will figure it out!
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet