Guild Wars 2

Hi,

My friend accidentally chose the wrong server and accidentally chose EU instead of NA.

He tried deleting ALL of his characters, everything on his account, but he had no server select option. Instead, it brings him automatically to race select.

Is he doing something wrong? Or has ANET since changed this? Can he at least restore his account to before he deleted everything?

They do not offer account restores for people who deleted their own things. Only people who had their account hacked by someone that did not have physical access to the computer.

As to the transfer issue, it likely won’t show up until there’s been 7 days since he joined the server. That could explain the lack of transfer ability. Otherwise on the character select screen, right next to Log Out in the bottom left is World Selection. That allows you to transfer.

Is your friend clicking on ‘Create’ instead of ‘World’? That would take him to character creation rather than bringing up the World list.

If your friend changed servers within the last 7 days, he will be on a cool-down until that period of time is up.

If not, your friend, and only your friend, can contact CS and seek assistance. Top of Page – Services/Support – Submit a Request.

Good luck.

He has been playing since September 2012 and hasn’t touched GW2 since.

I recall in the past, deleting all of our characters brought us back to server select. Is this no longer the case?

Inculpatus cedo.9234:

Is your friend clicking on ‘Create’ instead of ‘World’? That would take him to character creation rather than bringing up the World list.

If your friend changed servers within the last 7 days, he will be on a cool-down until that period of time is up.

If not, your friend, and only your friend, can contact CS and seek assistance. Top of Page – Services/Support – Submit a Request.

Good luck.

He claims it just brought him directly to race select.

Never was the case, as far as I know. You would be brought to Character Select main window where you can choose to bring up the World Select list, create a character, peruse your contacts, toggle between achievements, log out, and….something else, I think.

It sounds like your friend is choosing the ‘Create’ button (lower right) rather than the ‘World Select’ button (lower left). Maybe he could post and show us a screenshot?

Ahh says it works for him if he doesn’t close his client after deleting toons. He says it works if he just deletes them then directly presses world select. Resolved.. I think?