Fused Weapon Merchant issue

Fused Weapon Merchant issue

in Account & Technical Support

Posted by: Coloxeus.3480

Coloxeus.3480

i bought hundred of black lion key and got 1 fused weapon ticket, when i talked to fused weapon merchant. it just bought Fused Mace Skin which my Thief cant use it. wondering why there isn’t a confirmation before buying these skins. I sent in a Support Ticket and was told there was nothing that could be done. if thats the case . restoring or to roll back my account since the time before i bought this fused mace skin is fine to me. if this roll back/restoring is possible i know the exact game server time. cuz i recorded this scene while opening tons of black lion chest

just wanna help this another player with same problem check this post
https://forum-en.gw2archive.eu/forum/support/account/Fused-Weapons-Merchant

my ticket #
130329-000038

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Fused Weapon Merchant issue

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

First, we do not roll back accounts for mistakes in purchasing. Restoration is a feature that is used only for compromised (hacked) accounts.

I am really sorry that you bought the wrong item. We are going to take another look at your situation and should know more tomorrow.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet