GW1 no longer works since linking

GW1 no longer works since linking

in Account & Technical Support

Posted by: Ganntak.6532

Ganntak.6532

Hi – i linked my GW1 + 2 accounts and havent played 1 in a very long time., well seems i can no longer access account it says invalid pw. I have checked here and they are deff linked. I ve tried the old original GW1 @ncsoft + pw nothing and also the new GW2 pw + email as that is supposed to be the one i now use. My GF is in exactly the same boat we came back for the new GW2 patch and nostalgia led us back to the original . Posting here as she has sent numerous emails and no reply ,seems GW1 is not supported or is being ignored by GMs. Any GMs here can help us out please?

GW1 no longer works since linking

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The email associated with your Guild Wars 2 account and the password you chose for your Guild Wars 2 account should enable you to log into your Guild Wars (1) account.

If you continue to have issues, you could try contacting CS. Top of Page – Services/Support – Submit a Request.

Good luck.

GW1 no longer works since linking

in Account & Technical Support

Posted by: Ganntak.6532

Ganntak.6532

Can log into GW2 fine no problems been playing the pw just doesnt work for GW1 . Only linked for the HoM rewards regret doing so now lol.

GW1 no longer works since linking

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Can log into GW2 fine no problems been playing the pw just doesnt work for GW1 . Only linked for the HoM rewards regret doing so now lol.

I think you just need to create a ticket. Visit Guild Wars Support and then click “Submit a request” to start a ticket. The team will help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet