Guild Wars 2

Hey all!

I have no idea if I can ask this here. I checked out the GW1 support forum, and it was pretty empty… (I’ve never used the GW1 forums).

Regardless, I bought GW2 in August, and I tried linking my two accounts up. At the time, my laptop had just broken so I didn’t have access to GW1 (which was at home while I was at college). I didn’t have HoM anyway, so I just continued the game.

Well, I downloaded GW1 onto my new computer and I finally decided I wanted to play it again. I log in, and unfortunately it says my password is incorrect. It’s been over a year since I’ve played… I tried every possible password I could think of, and it just isn’t working. It told me to go to the the GW1 forum support for help, and etc. etc. I’m coming here.

TL;DR: I’d like to link my GW2 and GW1 account, but I can’t remember the password for the first game. Any help/tips? It’s technically GW1, so I wasn’t sure I should file a ticket. Thanks guys!

Edit: It’s possible I may even have the wrong e-mail address. Oh boy lol.

Hopefully, this will be helpful to you: https://guildwars.custhelp.com/

your log in for both games is the same have you tried logging to gw1 with your gw2 credentials

Inculpatus cedo.9234:

Hopefully, this will be helpful to you: https://guildwars.custhelp.com/

Super late reply, but thank you for that link!

My sister will be getting the serial codes to me later today, so I hopefully can prove that I own the game…

However, I also do not know the e-mail involved. Guild Wars 1 belonged to my brother originally, and then we shared the account (I paid for 2 expansions, he paid for the main and 1 expansion), and then eventually he just stopped playing and gave it to me. I recall at the time that the game would not allow us to change the e-mail address. I do not remember if I ever got the chance to actually change it to mine. I know his e-mail (can’t log into it of course), but will that cause problems authenticating the game is mine?

I realize that sharing accounts is against GW2 ToS. I don’t know if it was against GW1 ToS. If it was, will they not give me authorization to access the game? I remember parts of my characters names (they all had the same last name), so I hope that plus the serial codes, plus knowing the possible e-mail addresses would be sufficient.

Mimir.4690:

Inculpatus cedo.9234:

Hopefully, this will be helpful to you: https://guildwars.custhelp.com/

Super late reply, but thank you for that link!

My sister will be getting the serial codes to me later today, so I hopefully can prove that I own the game…

However, I also do not know the e-mail involved. Guild Wars 1 belonged to my brother originally, and then we shared the account (I paid for 2 expansions, he paid for the main and 1 expansion), and then eventually he just stopped playing and gave it to me. I recall at the time that the game would not allow us to change the e-mail address. I do not remember if I ever got the chance to actually change it to mine. I know his e-mail (can’t log into it of course), but will that cause problems authenticating the game is mine?

I realize that sharing accounts is against GW2 ToS. I don’t know if it was against GW1 ToS. If it was, will they not give me authorization to access the game? I remember parts of my characters names (they all had the same last name), so I hope that plus the serial codes, plus knowing the possible e-mail addresses would be sufficient.

It is very likely your GW1 account will enter the state of account holder dispute. This means you can’t link it and in severe cases not even use the account. It has always been against the ToS to share an account in both GW1 and GW2.

I went ahead and contacted GW1 support. I suppose only they can give me a decisive answer.