Guild Wars 2 Forum - Account & Technical Support

Guild Wars Account Authorization

I have a question regarding the email authorization system. I keep receiving numerous log in authorization requests in my email. The log ins appear to be coming from my IP address but I was not attempting to log into GW2 at that time.

However, I have been logging in and playing Guild Wars 1 so could that be causing this? I’m planning on submitting a support ticket but figured that someone on here might have an idea as well.

Guild Wars Account Authorization

in Account & Technical Support

Posted by: Nynaeve.5890

Nynaeve.5890

An update on this. Apparently the email authorization is triggered by just logging into Guild Wars I. I logged into it a bit ago successfully and within 2 minutes got an email requesting permission from Guild Wars 2. Anyone else having this issue?

Guild Wars Account Authorization

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Nynaeve.5890:
An update on this. Apparently the email authorization is triggered by just logging into Guild Wars I. I logged into it a bit ago successfully and within 2 minutes got an email requesting permission from Guild Wars 2. Anyone else having this issue?

Because the games are linked on the back end in many ways, what you’re describing does not surprise me. I hadn’t really thought about it, but sure, it makes sense.

Remember that if your ISP uses a range of IP addresses, you may receive a few authentication requests form your own location. Once they have been approved, the requests should drop to only those outside the normal IP range.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet