Guild Wars 2 Forum - Account & Technical Support

Hacked and world was changed

My Account was hacked and I got control of it again and disconnected their IP but the hacker changed the world from Gates of Madness which my guild and friends are on. All I want is to be able to play with my friends again and play WvW on Gates of Madness with them. the hackers character Nishiii is still there as proof and he never touched my character Dietrichw

Hacked and world was changed

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Dietrichw.6072:
My Account was hacked and I got control of it again and disconnected their IP but the hacker changed the world from Gates of Madness which my guild and friends are on. All I want is to be able to play with my friends again and play WvW on Gates of Madness with them. the hackers character Nishiii is still there as proof and he never touched my character Dietrichw

I hope that you secured your account with a new password. If in doubt, contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you with securing the account and, if needed, with a review for a restoration (if your items were stolen).

For tips on what information to provide in a ticket, please read this post.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Hacked and world was changed

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

Write a support ticket. Maybe they are going to help you. If nothing is lost, I would not call for a rollback – so check that first. With a rollback I would request to be transferred to the previous server.