Guild Wars 2

Hi Arenanet,

Why is this hacker on the Far Shiverpeaks (eu) server not taken down?
People are mass reporting him, but still he isn t banned?
WHY?

I would love to hear your respond on this.

Screenshot shows he is called in the logs as Unkown and is perma stealthed.

You should use the in game reporting tool to report a player or if you believe the are using an exploit you can email it in to exploits@arena.net for more specialized attention. As to finding out what is being done about a reported player, ArenaNet never releases player information on suspensions, bans or any other account resolution.

You should remove the name and screenshot (or edit it to remove the names) as “naming and shaming” is against the forum’s rules.

LyricDawnhagen.7803:

You should use the in game reporting tool to report a player or if you believe the are using an exploit you can email it in to exploits@arena.net for more specialized attention. As to finding out what is being done about a reported player, ArenaNet never releases player information on suspensions, bans or any other account resolution.

You should remove the name and screenshot (or edit it to remove the names) as “naming and shaming” is against the forum’s rules.

All the names are not shamable , people on the screenshot are getting killed by the (invisble) hacker. The screenshot is about the logs. As I have said in the text above the player is invisble can t be targeted and will read out as unkown.

If 50 different people use the same hack, which renders their character name as ‘Unknown’, how do you know nothing has ever been done about it? It would be a different person each time.

As suggested, best policy is to report in-game or send an email to exploits@arena.net

Good luck.

Yes, this particular hack/exploit has been reported on many different servers. Which leads one to believe it’s not just one person using it. Though, of course, possible.

Gaile Gray.6029:

Gaile Gray.6029:

Player.8373:

Hi Arenanet,

Why is this hacker on the Far Shiverpeaks (eu) server not taken down?
People are mass reporting him, but still he isn t banned?
WHY?

I would love to hear your respond on this.

Screenshot shows he is called in the logs as Unkown and is perma stealthed.

Question: Are you able to find this player and select in order to report in the game? The reason I ask is that reports from the game go instantly to our team of report reviewers, giving them game info that may enable them to actually see this player. So again, are you able to report at all through the in-game mechanism? (Once I know if it is possible, I can alert our observers to watch for such reports.)

Player.8373:

LyricDawnhagen.7803:

You should use the in game reporting tool to report a player or if you believe the are using an exploit you can email it in to exploits@arena.net for more specialized attention. As to finding out what is being done about a reported player, ArenaNet never releases player information on suspensions, bans or any other account resolution.

You should remove the name and screenshot (or edit it to remove the names) as “naming and shaming” is against the forum’s rules.

All the names are not shamable , people on the screenshot are getting killed by the (invisble) hacker. The screenshot is about the logs. As I have said in the text above the player is invisble can t be targeted and will read out as unkown.

Ok, “can’t be targeted” leads me to believe you cannot select, even if you just randomly poke around the map trying to locate the player. Correct?

Yes you are correct. He is permanent invisible and can t be triggered by my Marks. What could I say in my report ticket? I only have screenshots of the damage logs and people getting killed by an invisble elementalist.

Gaile Gray.6029:

Player.8373:

Gaile Gray.6029:

Gaile Gray.6029:

Player.8373:

Hi Arenanet,

Why is this hacker on the Far Shiverpeaks (eu) server not taken down?
People are mass reporting him, but still he isn t banned?
WHY?

I would love to hear your respond on this.

Screenshot shows he is called in the logs as Unkown and is perma stealthed.

Question: Are you able to find this player and select in order to report in the game? The reason I ask is that reports from the game go instantly to our team of report reviewers, giving them game info that may enable them to actually see this player. So again, are you able to report at all through the in-game mechanism? (Once I know if it is possible, I can alert our observers to watch for such reports.)

Player.8373:

LyricDawnhagen.7803:

You should use the in game reporting tool to report a player or if you believe the are using an exploit you can email it in to exploits@arena.net for more specialized attention. As to finding out what is being done about a reported player, ArenaNet never releases player information on suspensions, bans or any other account resolution.

You should remove the name and screenshot (or edit it to remove the names) as “naming and shaming” is against the forum’s rules.

All the names are not shamable , people on the screenshot are getting killed by the (invisble) hacker. The screenshot is about the logs. As I have said in the text above the player is invisble can t be targeted and will read out as unkown.

Ok, “can’t be targeted” leads me to believe you cannot select, even if you just randomly poke around the map trying to locate the player. Correct?

Yes you are correct. He is permanent invisible and can t be triggered by my Marks. What could I say in my report ticket? I only have screenshots of the damage logs and people getting killed by an invisble elementalist.

E-mail exploits@Arena.Net. I’ll tell the team to watch for the mail. Provide the following:

• Date of incident
• Time of incident (and the time zone you’re using)
• World and Map
• Name of reported player (which is, of course, the “unknown” in the screenshots.)
• Guild Tag of reported player (which appears to not be available in this case)
• Name of your character (for reference)
• Description of what he’s doing

Attach a few screenshots if you wish. Keep the files relatively small, please.

I will write the email now, thank you for these quick awnsers!