Since when did this business of being a hero become being a business?
Having problems with ticket support
Write to support.
BTW The commander icon will show up, when you open a party.
Open a party? I tried talking in the squad channel and it said “not in a squad” I thought I have to choose the title for it to activate the icon and squad chat channel? Yet there is no title option so how can this be done? :-S
Since when did this business of being a hero become being a business?
You really need to continue your discussions with Support. We cannot assist you with this matter on the forums, because at this point the team needs to verify your ownership of the account in order to assist you, and that information is kept confidential.
Simply reply to the ticket you have in the system and an agent will help you.
If you find you cannot access the support site, then send an email to support@guildwars2.com and the team should be able to get you onto your support account.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Thank you I managed to finally get a reply by using the “ask a question” option, I just hope that I have supplied enough info to be helped. One last silly thing; don’t feel like you have to answer it just a curiosity as I have seen it before when getting emails from you guys. Why would my email program say this:
“This message looks very suspicious to our SmartScreen filters, so we’ve blocked attachments, pictures, and links for your safety. " :p
Since when did this business of being a hero become being a business?
Thank you I managed to finally get a reply by using the “ask a question” option, I just hope that I have supplied enough info to be helped. One last silly thing; don’t feel like you have to answer it just a curiosity as I have seen it before when getting emails from you guys. Why would my email program say this:
“This message looks very suspicious to our SmartScreen filters, so we’ve blocked attachments, pictures, and links for your safety. " :p
Interesting question. Your security program (anti-virus, etc.) filter setting may be high enough that a lot of things are getting questioned or outright rejected. Now, I’m not recommending that you reduce your settings, because I sense that you can get the message without seeing the images. But if you want to enable the link, you’ll need to do that manually, from the sounds of it.
Have you tried adding our sending address to your address book, like a “trusted sender?” My email and security programs give me that option; perhaps yours do as well.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
It’s windows messenger and they are going through some drama about closing down or merging with skype or something so I guess I will need to look into all that when that happens. For now I have added the address hopefully that stops that confusing message as I am sure you guys are not trying to send me anything malicious.
Thank you for your time. :-)
Since when did this business of being a hero become being a business?