Having trouble logging into game

Having trouble logging into game

in Account & Technical Support

Posted by: TheImmortalHippy.9463

TheImmortalHippy.9463

Whenever i launch Guild Wars 2, and it asks for my account name and password. I try to log in, but it says “The account name or password you entered is invalid. Please check your information and try again.”
i have reset my password at least 5 times. I can even log in online, but just not when i try to log in to play the game.

Having trouble logging into game

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Whenever i launch Guild Wars 2, and it asks for my account name and password. I try to log in, but it says “The account name or password you entered is invalid. Please check your information and try again.”
i have reset my password at least 5 times. I can even log in online, but just not when i try to log in to play the game.

Are you using your email address associated with your game account to log in? A common error is using your display name to try to log in.

If you continue to have difficulties, you can contact Customer Support for assistance.

support.guildwars2.com
‘Ask a Question’

Good luck. =)