Help. Game won't load completely

Help. Game won't load completely

in Account & Technical Support

Posted by: Raven.7081

Raven.7081

I have a question. So I log in, and load the game, but it won’t go past 99%. I can leave it sitting up for hours and it still won’t load the game completely. I’m wondering if it’s just my computer or if there is something else I’m missing. A friend who plays a lot of these types of games says there should be a button somewhere for me to scan my computer, but I can’t find one. I was wondering if anyone had a solution or an idea as to how I could fix it?

Help. Game won't load completely

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Posted by: simplesimon.2084

simplesimon.2084

I’ve heard that changing your language and then changing it back can free it up

Help. Game won't load completely

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Posted by: JustTrogdor.7892

JustTrogdor.7892

Yes several people have reported changing it to French to finish the download then back to English worked. I’m not sure why as that seems weird. I know a few people in the Mac forums said it worked and I think a few PC as well.

The Burninator

Help. Game won't load completely

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I’ve heard that changing your language and then changing it back can free it up

Raven — can you please let us know if that works for you?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Help. Game won't load completely

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Posted by: Rajani Isa.6294

Rajani Isa.6294

Hopefully the above fixes it for you. Note that this isn’t an account issue, but a technical one – and that has it’s own forum with it’s own list of frequent issues and frequent posters.

Help. Game won't load completely

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Posted by: Moostafus.3695

Moostafus.3695

I had this same issue. Changing the language fixed it. I’m posting here because this is where I found the answer. (Via the Dev Tracker)

Help. Game won't load completely

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Posted by: dovekie.8254

dovekie.8254

Yep. Switching from English to French and back again worked for me.

Help. Game won't load completely

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Posted by: Voxyn Venom.9278

Voxyn Venom.9278

I am also having this same issue tonight. I am currently patching it in French to see if that works for me. I will re-post my results as soon as I have a confirmation.

/fingers crossed

Help. Game won't load completely

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Posted by: Voxyn Venom.9278

Voxyn Venom.9278

Yes, switching to another language corrected the issue. Thanks for the forum post!

Help. Game won't load completely

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Posted by: JustTrogdor.7892

JustTrogdor.7892

Yes it is an odd fix but has been working for a lot of people with the same problem since the last few patches. The first time I saw the fix was a customer in the “Mac Beta Client Tech Support Forum” who said he was messing around with stuff and that was what fixed it. Since then the knowledge has been shared for both OSX and Windows users so it’s good it works for both.

The Burninator