How do I set up a mobile authenicator?

How do I set up a mobile authenicator?

in Account & Technical Support

Posted by: runeblade.7514

runeblade.7514

It is very confusing to do.

5x Warrior, 5x Ranger, 4x Elementalist, 4x Engineer,
4x Necromancer, 3x Mesmer, 4x Guardian, 4x Thief, 4 Revenant

How do I set up a mobile authenicator?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

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Did you look at articles in the Knowledge Base? I wonder if this one might help you: https://help.guildwars2.com/entries/27626157-Mobile-Authentication

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

How do I set up a mobile authenicator?

in Account & Technical Support

Posted by: runeblade.7514

runeblade.7514

Did you look at articles in the Knowledge Base? I wonder if this one might help you: https://help.guildwars2.com/entries/27626157-Mobile-Authentication

I read it over and I feel like I am getting nowhere closer to understanding.

Is there a video tutorial on this?

5x Warrior, 5x Ranger, 4x Elementalist, 4x Engineer,
4x Necromancer, 3x Mesmer, 4x Guardian, 4x Thief, 4 Revenant

How do I set up a mobile authenicator?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

At the top of this page, click ‘My Account’. And then click ‘Security’.

Then, click ‘Set up the App’.

Next, from the choices shown, download the application that is appropriate for your Smartphone. After you have done that, click ‘Next’.

Then, follow the directions for linking by either entering the code shown or scanning the QR code. Next, test the link.

Click ‘Next’ and continue to follow the directions.

Good luck. (You are right, the KB article doesn’t really have any instructions on how to set up the application.)

(edited by Inculpatus cedo.9234)

How do I set up a mobile authenicator?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

We’re looking into the possibility of adding the steps to the Knowledge Base, just in case that’s helpful to players.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet