Guild Wars 2

Well, there is nothing to hide.

Linen price has gone from 3 silvers to 7 silvers each, so I decide to farm linens with my friend. Because simply, we just need coins.

We picked up one spot “severed breach waypoint” at fireheart rise, there is a event have many mobs spawns and we can farm linens as planed. at this point, I believe this action does not fall into “exploit game bug” category either.

We didn’t farm a lot, 3 hours maximum and as long as we got 250 linen, we just take off.

Well, 2 days later, both my friend and myself were blocked due to “botting” reason, I got myself unblocked and my friend’s account are still blocked (321651). I am 100% positive that we did not use any botting software or such to assist us to gain any advantage.

I am worried, because both my friend and myself were not using any botting thing, and we also farm within acceptable limit as I believed, yet we were blocked for being suspicious.

Will anyone tell me please, how to farm but not being suspicious and blocked by gw2, what is gw2’s standard for “excessive farming”. I just don’t want to be blocked due to that reason.

And my friend is still under blocked statue, please unblock him (321651), we were together farming and I knew he did not botting as well.

Thank you for your understanding, we are just decent players, and we also like to make progress in game without being troubled.

PS. suggestions: please make GM’s conversation pop out in a separate window and please make it obvious to see.

It is not forbidden to farm. Ask for explanation and supporting evidence of you “botting”, otherwise, if none is provided, demand exculpation.

Corpus Christi.2057:

It is not forbidden to farm. Ask for explanation and supporting evidence of you “botting”, otherwise, if none is provided, demand exculpation.

Anet will pretty much laugh at that. It’s their game, and therefore their way or the highway unfortunately, and they like the “highway” option, especially when someone might be getting ahead.

Neural.1824:

Corpus Christi.2057:

It is not forbidden to farm. Ask for explanation and supporting evidence of you “botting”, otherwise, if none is provided, demand exculpation.

Anet will pretty much laugh at that. It’s their game, and therefore their way or the highway unfortunately, and they like the “highway” option, especially when someone might be getting ahead.

It is 100% allowed to farm and there is no limit to the amount of farming (although you can be hit by diminishing returns).

It might happen that you are identified as a botter. The process of identifying has three steps.
a: Your account is flagged suspiccious. This can be done by another player who thinks you are a bot or by ‘bot-detection’ software.
b: A GM will evaluate the evidence against you and in the case the outcome is that you have been botting you are suspended.
c: at this point you can appeal the decission.

Anet will never provide evidence. The first reason is that they dont have to. The terms of service is very clear that Anet can suspend an account without any reason (though they never will). The second reason is that the evidence would learn bot-writers how to bypass the filters and avoid detection.

Some have claimed that they have been falsely accused of botters. Of those who appealed and got a negative final answer, I never saw any evidence they didn’t bot. The people botting can easily say as well that Anet is wrong and they profit from putting Anet in a bad corner. The amount of people making these claims do make me suspect the latter. This situation is very very rare.

mercury ranique.2170:

Neural.1824:

Corpus Christi.2057:

It is not forbidden to farm. Ask for explanation and supporting evidence of you “botting”, otherwise, if none is provided, demand exculpation.

Anet will pretty much laugh at that. It’s their game, and therefore their way or the highway unfortunately, and they like the “highway” option, especially when someone might be getting ahead.

It is 100% allowed to farm and there is no limit to the amount of farming (although you can be hit by diminishing returns).

It might happen that you are identified as a botter. The process of identifying has three steps.
a: Your account is flagged suspiccious. This can be done by another player who thinks you are a bot or by ‘bot-detection’ software.
b: A GM will evaluate the evidence against you and in the case the outcome is that you have been botting you are suspended.
c: at this point you can appeal the decission.

Anet will never provide evidence. The first reason is that they dont have to. The terms of service is very clear that Anet can suspend an account without any reason (though they never will). The second reason is that the evidence would learn bot-writers how to bypass the filters and avoid detection.

Some have claimed that they have been falsely accused of botters. Of those who appealed and got a negative final answer, I never saw any evidence they didn’t bot. The people botting can easily say as well that Anet is wrong and they profit from putting Anet in a bad corner. The amount of people making these claims do make me suspect the latter. This situation is very very rare.

what I did now is, I farm for about 40-50 minutes, then gone for world bosses, then come back again doing same thing again. just trying to avoid being tagged suspicious by system again.

I didn’t quite get your last part, did you mean that people who botting will be blocked for sure cause Anet has solid evidence, but people like me being falsely blocked just need to request a ticket to unblocked, because they are not 100% sure and will re-evaluate the action?

Dos.7052:

I didn’t quite get your last part, did you mean that people who botting will be blocked for sure cause Anet has solid evidence, but people like me being falsely blocked just need to request a ticket to unblocked, because they are not 100% sure and will re-evaluate the action?

Yes and No, it is more subtile.
We have seen scenario’s here like the following
player his account is terminated cause he was botting (according to Arenanet). He filed a support ticket claiming he was not. Arenanet re-investigated the evidence and came to the same conclusion (the payer has been botting). The player asked for an appeal and the supportliason (Gaile) investigated the matter. She also came to the conclusion that beyond reasonable doubt this person has been botting and not as he claimed he has been farming. The player however maintained his stance.

For me as an outsider it is impossible to tell for 100% sure who is right and who is wrong. On one hand I trust Anet to make very sure they investigate fully and also believe they will only make a claim that the player has been botting if they are 100% sure. But I also know Anet has made mistakes (not bout botting, but for example in recognising a bug as an exploit). On the other hand it is important for botters to spread doubt and discredit Arenanet.

So I can not say that Arenanet never makes mistakes and so I can not garantee that you will not be permanent terminated for botting while you where only excessive farming.

I do know that the amount of people claiming to have been terminated for botting while they actually where excessive farming is very very low. So it is my personal believe that those who do claim, are actually botters trying to discredit Arenanet.

Also ask yourself a question. How many others do you think are farming for 20-40 minutes, then do a worldboss and return to farming?? I think a lot of people do that. If the filters and support would be faulty in recognising this as allowed behaviour, this forum would explode with discussions bout it, but it doesnt.

So bottom line: I can’t garantee you anything, but I wouldn’t bother and just go ahead with your farming.

mercury ranique.2170:

Dos.7052:

I didn’t quite get your last part, did you mean that people who botting will be blocked for sure cause Anet has solid evidence, but people like me being falsely blocked just need to request a ticket to unblocked, because they are not 100% sure and will re-evaluate the action?

Yes and No, it is more subtile.
We have seen scenario’s here like the following
player his account is terminated cause he was botting (according to Arenanet). He filed a support ticket claiming he was not. Arenanet re-investigated the evidence and came to the same conclusion (the payer has been botting). The player asked for an appeal and the supportliason (Gaile) investigated the matter. She also came to the conclusion that beyond reasonable doubt this person has been botting and not as he claimed he has been farming. The player however maintained his stance.

For me as an outsider it is impossible to tell for 100% sure who is right and who is wrong. On one hand I trust Anet to make very sure they investigate fully and also believe they will only make a claim that the player has been botting if they are 100% sure. But I also know Anet has made mistakes (not bout botting, but for example in recognising a bug as an exploit). On the other hand it is important for botters to spread doubt and discredit Arenanet.

So I can not say that Arenanet never makes mistakes and so I can not garantee that you will not be permanent terminated for botting while you where only excessive farming.

I do know that the amount of people claiming to have been terminated for botting while they actually where excessive farming is very very low. So it is my personal believe that those who do claim, are actually botters trying to discredit Arenanet.

Also ask yourself a question. How many others do you think are farming for 20-40 minutes, then do a worldboss and return to farming?? I think a lot of people do that. If the filters and support would be faulty in recognising this as allowed behaviour, this forum would explode with discussions bout it, but it doesnt.

So bottom line: I can’t garantee you anything, but I wouldn’t bother and just go ahead with your farming.

thank you for making your point very thoroughly and I wish this time I don’t be wrongly taken botting again.

ps. when is customer service working time, my ticket was solved within 2 hours, but my buddy’s ticket is still not responded like 2 days.

Support works 24/7, but in my personal experience more at certain times then at others. That is the reason they tasked themself with a 72 hour respond time. If it takes longer, please let your friend post the ticketnumber in the designated sticky (tickets for review)

mercury ranique.2170:

Support works 24/7, but in my personal experience more at certain times then at others. That is the reason they tasked themself with a 72 hour respond time. If it takes longer, please let your friend post the ticketnumber in the designated sticky (tickets for review)

well, thanks for the hint. but my friend is very kittened and protesting he will give up playing, and 2 days waiting made him more mad, 3 days to review the ticket would be too long.

Dos.7052:

mercury ranique.2170:

Support works 24/7, but in my personal experience more at certain times then at others. That is the reason they tasked themself with a 72 hour respond time. If it takes longer, please let your friend post the ticketnumber in the designated sticky (tickets for review)

well, thanks for the hint. but my friend is very kittened and protesting he will give up playing, and 2 days waiting made him more mad, 3 days to review the ticket would be too long.

that is up to him. pls keep in mind that the 3 days is an ultimate target. often its sooner. mayn times when it isn’t reached it is cause the mail got hidden in a spamfolder. But it is the amount of time needed to make sure there is an issue.

mercury ranique.2170:

Dos.7052:

mercury ranique.2170:

Support works 24/7, but in my personal experience more at certain times then at others. That is the reason they tasked themself with a 72 hour respond time. If it takes longer, please let your friend post the ticketnumber in the designated sticky (tickets for review)

well, thanks for the hint. but my friend is very kittened and protesting he will give up playing, and 2 days waiting made him more mad, 3 days to review the ticket would be too long.

that is up to him. pls keep in mind that the 3 days is an ultimate target. often its sooner. mayn times when it isn’t reached it is cause the mail got hidden in a spamfolder. But it is the amount of time needed to make sure there is an issue.

^^! he’s mad cos he was accused and blocked “botting” which he never did in his entire life, yet he is innocent he have to wait 2 day by now, which I just did in 2 hours. don’t mention most guildies are on the new patch and his is left behind…
and sorry to bring that up, when we was playing wow, the ticket response always very fast, usually within 2 hours, even in mid-night, and you can even call customer service for some direct support. With comparison like that, I can understand his feeling.

Dos.7052:

mercury ranique.2170:

Dos.7052:

mercury ranique.2170:

Support works 24/7, but in my personal experience more at certain times then at others. That is the reason they tasked themself with a 72 hour respond time. If it takes longer, please let your friend post the ticketnumber in the designated sticky (tickets for review)

well, thanks for the hint. but my friend is very kittened and protesting he will give up playing, and 2 days waiting made him more mad, 3 days to review the ticket would be too long.

that is up to him. pls keep in mind that the 3 days is an ultimate target. often its sooner. mayn times when it isn’t reached it is cause the mail got hidden in a spamfolder. But it is the amount of time needed to make sure there is an issue.

^^! he’s mad cos he was accused and blocked “botting” which he never did in his entire life, yet he is innocent he have to wait 2 day by now, which I just did in 2 hours. don’t mention most guildies are on the new patch and his is left behind…
and sorry to bring that up, when we was playing wow, the ticket response always very fast, usually within 2 hours, even in mid-night, and you can even call customer service for some direct support. With comparison like that, I can understand his feeling.

WoW ask you to pay monthly fees. They depend on getting you hooked (addicted) to the game. So yes, WoW risks loosing the monthly income when they dont help you in time. They are eager to help you stay addicted.

Gaming addiction is a very bad issue. I know I have to watch out for it a lot myself. It is why I stick to GW2. I don’t pay monthly fees and I can quit whenever I want. The support model that blizzard uses is payed by the monthly fee and is based on keeping you addicted. GW2 knows many people are addicted, but they don’t benefit (leech) from it. They are just happy you enjoy the game.

mercury ranique.2170:

Dos.7052:

mercury ranique.2170:

Dos.7052:

mercury ranique.2170:

Support works 24/7, but in my personal experience more at certain times then at others. That is the reason they tasked themself with a 72 hour respond time. If it takes longer, please let your friend post the ticketnumber in the designated sticky (tickets for review)

well, thanks for the hint. but my friend is very kittened and protesting he will give up playing, and 2 days waiting made him more mad, 3 days to review the ticket would be too long.

that is up to him. pls keep in mind that the 3 days is an ultimate target. often its sooner. mayn times when it isn’t reached it is cause the mail got hidden in a spamfolder. But it is the amount of time needed to make sure there is an issue.

^^! he’s mad cos he was accused and blocked “botting” which he never did in his entire life, yet he is innocent he have to wait 2 day by now, which I just did in 2 hours. don’t mention most guildies are on the new patch and his is left behind…
and sorry to bring that up, when we was playing wow, the ticket response always very fast, usually within 2 hours, even in mid-night, and you can even call customer service for some direct support. With comparison like that, I can understand his feeling.

WoW ask you to pay monthly fees. They depend on getting you hooked (addicted) to the game. So yes, WoW risks loosing the monthly income when they dont help you in time. They are eager to help you stay addicted.

Gaming addiction is a very bad issue. I know I have to watch out for it a lot myself. It is why I stick to GW2. I don’t pay monthly fees and I can quit whenever I want. The support model that blizzard uses is payed by the monthly fee and is based on keeping you addicted. GW2 knows many people are addicted, but they don’t benefit (leech) from it. They are just happy you enjoy the game.

well, though that is not a direct relation, but a happy player will also buy gems, right?And gems does sustain gw2 in good way. so making better CS is also vital to gw2 in my view. :P

Dos.7052:

^^! he’s mad cos he was accused and blocked “botting” which he never did in his entire life, yet he is innocent he have to wait 2 day by now, which I just did in 2 hours. don’t mention most guildies are on the new patch and his is left behind…
and sorry to bring that up, when we was playing wow, the ticket response always very fast, usually within 2 hours, even in mid-night, and you can even call customer service for some direct support. With comparison like that, I can understand his feeling.

It is possible that he did in fact receive a response, but his email provider blocked the email.

mtpelion.4562:

Dos.7052:

^^! he’s mad cos he was accused and blocked “botting” which he never did in his entire life, yet he is innocent he have to wait 2 day by now, which I just did in 2 hours. don’t mention most guildies are on the new patch and his is left behind…
and sorry to bring that up, when we was playing wow, the ticket response always very fast, usually within 2 hours, even in mid-night, and you can even call customer service for some direct support. With comparison like that, I can understand his feeling.

It is possible that he did in fact receive a response, but his email provider blocked the email.

well, he did receive the 1st auto-respond email. so if they respond 2nd one, he won’t miss it.