Guild Wars 2

make a ticket in order to get a refund on excess gathering tools? I’m asking on behalf of my gf and wanted to ask how to do this properly. There was a thread awhile back saying that you guys would do refunds since they were recently made account bound if you have excess tools and purchased them before becoming account bound. I just have heard a few horror stories of people trying to get refunds on certain items, and then customer support thinking they were asking for a full refund, which you guys do, but then ban the account right after. So I just wanna avoid not wording a ticket properly, and have her account banned. We have a lot of time and work into her account and hope I could get some clarification on this issue. Thanks in advance.

No need to do that! Take the harvesting tool to the blacklion guy in Lions Arch. He is located over the trading post. The guy that sells all the holiday skins etc. If you give him the harvesting tools you will get new ones that is account bound!

I mean she has like 2 axes on one account and 2 pick axes on one account and had them before they were account bound. There was a red post not too long ago saying that they would do refunds on excess tools and I just wanna make sure I submit a ticket properly.

I am sure if you request your refund of GEMS clearly and concisely, you will get what you seek. I don’t know about these horror stories, but there are certainly posts here expressing the customers’ satisfaction with the gem-return for excess gathering tools.

Good luck.

Tup.1803:

I mean she has like 2 axes on one account and 2 pick axes on one account and had them before they were account bound. There was a red post not too long ago saying that they would do refunds on excess tools and I just wanna make sure I submit a ticket properly.

Ah! Got you! Yea, i read that it was possible to get gems refunded aswell… Good luck!