How to reach support to reset pt2

How to reach support to reset pt2

in Account & Technical Support

Posted by: seebo.8701

seebo.8701

Hi Gaile,

I see you have locked my other post and I am not sure how to unlock it or link it to this one.

I sent off the e-mail as you indicated in my previous post.

Unfortunately they responded to open a request via the web site

I explained to them in the e-mail that the forms were not working for me.

I really would appreciate it if someone could have them read the e-mail to understand the issue.

Thanks

How to reach support to reset pt2

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Just update your email, and indicate -again- that you are having trouble with the website. You should get some assistance that way. Good luck.

How to reach support to reset pt2

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Hi Gaile,

I see you have locked my other post and I am not sure how to unlock it or link it to this one.

I sent off the e-mail as you indicated in my previous post.

Unfortunately they responded to open a request via the web site

I explained to them in the e-mail that the forms were not working for me.

I really would appreciate it if someone could have them read the e-mail to understand the issue.

Thanks

What number is that ticket?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

How to reach support to reset pt2

in Account & Technical Support

Posted by: seebo.8701

seebo.8701

Hi Gaile,

Support have responded and have corrected all my issues.

Thank you for your guidance.

How to reach support to reset pt2

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Hi Gaile,

Support have responded and have corrected all my issues.

Thank you for your guidance.

I’m very happy to hear that, seebo, and appreciate that you posted to let me know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet