I can't change my password

I can't change my password

in Account & Technical Support

Posted by: sipsis.1309

sipsis.1309

As the title states, for the life of me I cannot change my password. I have tried random words, numbers, symbols, a mixture. Nothing. I cannot login to the support and no matter what I do, I cannot ask for my password or username as when I input my email I never receive the username/password reset email from the support page. Please help. Thank you in advance.

I can't change my password

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

As the title states, for the life of me I cannot change my password. I have tried random words, numbers, symbols, a mixture. Nothing. I cannot login to the support and no matter what I do, I cannot ask for my password or username as when I input my email I never receive the username/password reset email from the support page. Please help. Thank you in advance.

If you are having difficulties contacting support through the support page, you can contact them by sending an email to support.guildwars2.com. This thread may be helpful: https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2/first#post285416

Good luck. =)

I can't change my password

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Did you try to change your forum password? You can change your password in the forum, which changes it in the game.
Log into forum. Go to my account. Go to edit profile. Change the password there.