I cannot gift a store Item

I cannot gift a store Item

in Account & Technical Support

Posted by: Mizukiaki.8590

Mizukiaki.8590

I just tried to gift a store item to a friend and the window opens up blank. I checked other items and the same result. I tried logging out of the game and restarting it, but that has not worked. Any help would be appreciated, thank you.

Great games come and go, but the Awesome games are endless!!
Matron Kaldona Kye, Mesmer GW since launch.
Matron Kaldona Kye, Sylvari Chronomancer GW2 since closed Beta.

I cannot gift a store Item

in Account & Technical Support

Posted by: nottsgman.8206

nottsgman.8206

is your friend online?

if they are, try typing in their character name instead of account name. I’ve come across this before, and doing that got around it

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

I cannot gift a store Item

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

is your friend online?

if they are, try typing in their character name instead of account name. I’ve come across this before, and doing that got around it

Good suggestions, nottsgman. I do suggest you type really, really carefully, though, because there are a lot of similarly-named character and you don’t want to send off an item to a stranger.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet