Guild Wars 2

MollyElizbeth.6397:

Hello,

A couple days ago I received a Green Backpack cover for the gem promo, which I was expecting. Then today I receive another backpack cover and a Mini Mr. Sparkles. This I was not expecting. I made a purchase on Nov 30th for $20, and a purchase on Dec 20th for $35. I thought the Nov one wouldn’t count. So, first off, did it? Second, either way, why did I get TWO backpack covers? I have not taken any of these 3 items yet as I do not want to get banned for taking items that I did not earn. Thanks!

Thank you so much for letting us know about this, MollyElizabeth! I’m going to ask the team to take a look at the list and see if we possibly have a minor bug that is sending extras. However, you are free to take the items that you received without worries. If we made an error (and goodness knows, that never happens, but this could be a first time ) then you may either delete the second or retain it, as you wish.

We appreciate the report and hope you enjoy the reward! Thanks for your support of the game!

P.S. For those who might be waiting for their items, we are still doing another review of the distribution list and will be finishing up in the next couple of days. If you are still waiting, we apologize for the delays, but we’re taking extra care to make sure everyone gets the rewards he or she earned!