Inappropriate Name

Inappropriate Name

in Account & Technical Support

Posted by: mynameisyn.8947

mynameisyn.8947

My ticket has not been responded to.

On 10/22/2012 my account was suspended due to an inappropriate name for 71 hours. I found this very unfair due to me creating the character and in less than 2 minutes of entering the game, I realized that the name could be a reported name. I then went back to the character menu and deleted the character and proceeded to create another character of the same class named meowmixkibbles. Once in game with that character I received a black screen and relogin confirmed that I was suspended. The reason I sent the ticket is because I do not believe the action was fair due to me realizing the rules and correcting my own error yet, I was punished for correcting it. The correction was even in a timely manner when I barley entered the game at the starting area when I decided the name would not suite well.

Its been two days and no response from anybody. It has not become a fact that I was suspended, but that I am upset that I corrected my error and no answer is given.

[Incident: 121023-000162]
[Incident: 121022-002784] – Recieved what looks to be an automated msg (Ana) in stating to add serial number and account name in why the second ticket was created. I also replied through e-mail and its been two days no response.

Inappropriate Name

in Account & Technical Support

Posted by: Arthur.6089

Arthur.6089

Just wait it out man, I promise you nothing will be done to reverse this. It sucks and I dont agree with it. But I guess lesson learned… 15 hours left on my suspension and I get to finally see what all this Halloween fuss is about.

Inappropriate Name

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

My ticket has not been responded to.

On 10/22/2012 my account was suspended due to an inappropriate name for 71 hours. I found this very unfair due to me creating the character and in less than 2 minutes of entering the game, I realized that the name could be a reported name.

This is the fourth offensive name you’ve used in less than one month of playing the game! There is no need for the team to respond to your ticket because they will not be removing the suspension. Serve the time-out and be aware that with enough breaches, even of something that you might consider “unimportant,” your account is in jeopardy of permanent termination.

I am not saying that to threaten you, but to make you aware that a history of multiple infractions can have long-term consequences. Please, choose wisely in the future.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet