Inappropriate name. "Grey".

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: Grey.7319

Grey.7319

Hi there,

I really hope someone can shed light on this.

I have had the name “Grey” for my main toon since launch. It’s an awesome name, and one that I stayed up hours for, during pre-launch, because I knew it would be popular.

I’m currently unable to log in to the game on this character and get the following error message:

‘Inappropriate name. “Grey” contains words or partial words that are not permitted. Please select a different name and try again. (Code=31:4:5:2643:101)’

I really don’t see how “Grey” is inappropriate in any way. Until this is resolved I can’t log on to my main character, as I don’t want to change the name and lose access to it later.

Any assistance on this would be much appreciated. [Incident: 130611-002058]?

IGN: Grey | Mesmer | Gandara
GW2 wiki profile | DeviantArt | GW2Guru Art Thread

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Has support contacted you and said what the problem was with it? I’m not seeing anything wrong with this name. Is that the full name? Grey? As far as I know, names have to be reported as offensive and then looked at by a person, so it can’t be that it managed to trigger some sort of computer filter.

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Hi there,

I really hope someone can shed light on this.

I have had the name “Grey” for my main toon since launch. It’s an awesome name, and one that I stayed up hours for, during pre-launch, because I knew it would be popular.

I’m currently unable to log in to the game on this character and get the following error message:

‘Inappropriate name. “Grey” contains words or partial words that are not permitted. Please select a different name and try again. (Code=31:4:5:2643:101)’

I really don’t see how “Grey” is inappropriate in any way. Until this is resolved I can’t log on to my main character, as I don’t want to change the name and lose access to it later.

Any assistance on this would be much appreciated. [Incident: 130611-002058]?

I checked on this, and we believe that the agent made an error. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: Meluna.1764

Meluna.1764

*snicker*
I can see why Gaile GRAY would support you.

.....sorry, just too good an opportunity not to point out XD

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

snicker
I can see why Gaile GRAY would support you.

…..sorry, just too good an opportunity not to point out XD

Maybe her name needs to be changed to Gaile Kitten. ^^

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

Maybe her name needs to be changed to Gaile Kitten. ^^

We all know Gaile is a kitten. Nice, cute and hugable most of the time, and ferocious when needed.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Inappropriate name. "Grey".

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

The name has been cleared for use. Please update the ticket if you need more help.

(And thanks for the kind words, guys. )

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet