Guild Wars 2

Aesaris.8736:

I previously left the game thinking that I would never be able to return due to schedule restraints. I have found that I have the time to still play here and there so I created a new account that I am currently using. However, I was wondering if it’d be possible to restore my previously refunded account so as to save me the trouble of re-leveling and grinding new gear, etc.

I’ve submitted two tickets and neither have received a response so I figured I’d try here!

Any help would be great

It would be bad business to offer a “revolving door” of purchases and refunds. Any business incurs pretty high costs in relation to a refund, and offering account reinstatements would be a poor decision.

You were not forced to demand a refund. Accounts can be left for years and rejoined at will. You made the decision, instead, to get your money back. And while we’re glad you’re back in the game, the consequences are clear at the time of the refund and will not be removed because of a change of mind.