It's a misunderstanding

It's a misunderstanding

in Account & Technical Support

Posted by: LexyKing.9276

LexyKing.9276

I would ask why I had to ban your account for “Your Guild Wars 2 account has been terminated for modifying or tampering with the game, which is a breach of the User Agreement and Rules of Conduct. This action is permanent” I never thought the game does not add anything I by some hacks and so I just played by the rules, then I was bored for a moment under a month I came back and it shows me there is this? So please recheck of my account because after I got it, I really did not do anything.

It's a misunderstanding

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you have been away, and come back to find your account terminated, it may have been compromised. Accounts are locked when someone else uses them.

You will need to contact the CS Team and discuss the issue with them. Top of Page – Support – Submit a Request.

Be sure to read the Knowledge Base articles on Account Security and Compromise at that linked page, as well.

Good luck.

It's a misunderstanding

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

I’m so confused. You “by some hacks?” Are you admitting to buying hacks? Because that is very much against the rules….

I’m a Moose, a ginger moose even.

It's a misunderstanding

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

I’m so confused. You “by some hacks?” Are you admitting to buying hacks? Because that is very much against the rules….

Guessing English isn’t the player’s native language and we are seeing a Googled translation.

We are heroes. This is what we do!

RIP City of Heroes

It's a misunderstanding

in Account & Technical Support

Posted by: Alga.6498

Alga.6498

I’m so confused. You "by some hacks?" Are you admitting to buying hacks? Because that is very much against the rules....

Guessing English isn’t the player’s native language and we are seeing a Googled translation.

Indeed, it’s a bit confusing.

________

@LexyKing, We can’t do anything about your issue, all you have to do is write a ticket to the support team and go from there.
Good luck!

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