Kicked from game and unable to log in.

Kicked from game and unable to log in.

in Account & Technical Support

Posted by: Terrorsquad.2349

Terrorsquad.2349

This is happening to me for few times by now.
Happened to me pre-patch aswel so it’s not the patch.
Getting randomly kicked from the game. After restarting either client or pc, it still doesn’t work since I can’t even log in anymore. Everything else with internet still works, so it’s not my modem, nor connection..
The length I can’t log in is very random: sometimes it’s 5min, other times it’s 30mins.

Either way, seeing from a Group on Facebook, it’s not just me having this problem..

Just here to clear this up

Cheers

Denied | 5.9k PvP Games | PvP Rank: 236 | 8.6k hours | 9 Legendaries | Still Bad.

Kicked from game and unable to log in.

in Account & Technical Support

Posted by: Bloodstealer.5978

Bloodstealer.5978

Count yourself lucky you can get back in and have the chance to secure your guild bank and pass stuff to a trusted guildie form your own toon bank account.. whoever has hacked mine now has an authenticator setup to stop me getting into the game and no word from anet to fix it

Kicked from game and unable to log in.

in Account & Technical Support

Posted by: Terrorsquad.2349

Terrorsquad.2349

I hope I’m not getting hacked, though.. I’m not sure why this is happening tbh. Started 3 weeks ago.

Denied | 5.9k PvP Games | PvP Rank: 236 | 8.6k hours | 9 Legendaries | Still Bad.

Kicked from game and unable to log in.

in Account & Technical Support

Posted by: Bloodstealer.5978

Bloodstealer.5978

Its exactly whats been happening to a lot of people today.. in game chat was alive with issues, facebook and on here.. first you get logged out due to account being accessed from another location, maybe an email requesting password or network authorisation don’t authorise – not that it makes any difference cos they still get in).. then they will likely set up an authenticator on the account to keep it in their possession until hopefully ANET do something!
Rest is in the lap of the gods right now

Kicked from game and unable to log in.

in Account & Technical Support

Posted by: Terrorsquad.2349

Terrorsquad.2349

Well, its not like I get a message someone is entering my account from different network. It does give the error that my connection has problem like using a school network etc. So it basically comes from my connection to the server, somewhere in between that.. Atleast I think..

Denied | 5.9k PvP Games | PvP Rank: 236 | 8.6k hours | 9 Legendaries | Still Bad.

Kicked from game and unable to log in.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This is happening to me for few times by now.
Happened to me pre-patch aswel so it’s not the patch.
Getting randomly kicked from the game. After restarting either client or pc, it still doesn’t work since I can’t even log in anymore. Everything else with internet still works, so it’s not my modem, nor connection..
The length I can’t log in is very random: sometimes it’s 5min, other times it’s 30mins.

Either way, seeing from a Group on Facebook, it’s not just me having this problem..

Just here to clear this up

Cheers

I suggest that you post this in the Technical Support forums. Please include whatever messaging you get, including any error code that you see. Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet