Link to Paypal greyed out

Link to Paypal greyed out

in Account & Technical Support

Posted by: MaRko.3165

MaRko.3165

I filled out all the information and the link to paypal is greyed out so I’m unable to click on it. Opening up Explorer and going to Paypal directly does not show any pending items.

Then again, why would Anet be asking for my name/address when PP ought to be only EMAIL account bound? Since the email I use for PP and GW2 are different I see failure ahead.

I guess I did not really need to purchase a “Black Lion Key” in the 1st place. (simply distroyed the other three chests I’ve gotten as they were annoyingly taking up inventory space)

“I was playing Farmville and a kitten MMO GW2 broke out of it…”
I cut my gaming teeth on Adventure&ZorkI,II,III.
i7-2600K/8G/GTX570SLI/WIN7/Stereoscopic_3D

Link to Paypal greyed out

in Account & Technical Support

Posted by: MoonDaisy.4102

MoonDaisy.4102

After I have entered all the information into the form, I find I have to click out of the last form box, click somewhere else on the form and then the PayPal button will light up.

Link to Paypal greyed out

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

After I have entered all the information into the form, I find I have to click out of the last form box, click somewhere else on the form and then the PayPal button will light up.

That is not new. You will ALWAYS have to select the payment option, even if it SEEMS to be preselected.

It was mentioned in another thread. I just don’t recall when or where.

Link to Paypal greyed out

in Account & Technical Support

Posted by: MaRko.3165

MaRko.3165

I was able to purchase some by using my debit card. (using the ‘click somewhere else’ trick). Paypal never did work. Oh well.

“I was playing Farmville and a kitten MMO GW2 broke out of it…”
I cut my gaming teeth on Adventure&ZorkI,II,III.
i7-2600K/8G/GTX570SLI/WIN7/Stereoscopic_3D

Link to Paypal greyed out

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I was able to purchase some by using my debit card. (using the ‘click somewhere else’ trick). Paypal never did work. Oh well.

I’m glad you were able to purchase, but sorry for the inconvenience. This sounds like something I should point out to the folks who work on the UI. Thanks for your understanding.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Link to Paypal greyed out

in Account & Technical Support

Posted by: Derelyk.2719

Derelyk.2719

I’m glad you were able to purchase, but sorry for the inconvenience. This sounds like something I should point out to the folks who work on the UI. Thanks for your understanding.

When I use paypal, I have to click on the 2nd address line (which i don’t use,as I live at a street address no appt#) to get the paypal button enabled. It’s like the form requires an entry in ever cell, even though not everyone needs to use every cell.

Lizsy Borden (wvw): Darkhaven