Guild Wars 2

While I am still angry at the way my former purchase in your online store was handled I’ve decided that I might just buy a physical copy of the game, I’m bored.
How would I go about linking the new key to my existing account then? The options on my account page is after all severely limited and hardly very informative.
Or can I just create a new account with the same email, since I never actually got to play at all the other time around that would not bother me.

PS: More for support ticket people really. When you respond to a buyer who has had his/her purchase flagged as fraudulent, despite them saying that is not the case etc, use a better and more polite wording in the ticket response. Being accused of fraud is simply very offensive to some people, especially when they are innocent.
Just say that “An issue was encountered with your payment and we did not receive it properly which may be due to a number of reasons, bank error, a system error on our side or something else. We recommend purchasing a physical copy from a retail store and using that serial key to verify your account.” or something similiar.
That response would not have pissed anyone off most of the time, especially if they get refunded and its done quickly.

Oki… Making a ticket for it. Just wanted to know if it was to go right ahead or if it was more complicated. Thanks for the fast response.

Good luck to you!
I hope to get good news for my account. They are deciding for 23 days nwo if it will be released or not. I jus twant to know where I am. The waiting is the worst

You still waiting…!?
That sucks, one week for the ticket that got me flagged at the end felt bad enough.

Im still here yes But hey … Im entertaining everybody :P tchkatschkatschka Party!!

Oh well

I hope everything sorts out well for you and you dont get too annoyed ^^

Hi Drachdhar

1) click the register
2) type ur SN and check – I have gw account

that’s how to link ur serial code to existing account.
but in my case, my account still remaining as suspended.
it’s under investigation now.

if u dont mind, I would suggest u to make new account with new serial.
it’s more quick and easy way to jump back into the game.
or if u like waiting and hanging around forum , counting days, …it’s up to u

I dont want the quick and easy way although i miss playing a looot
I started my ticked 23 days ago with the question if my account will be reinstatet or not. I wont give up on something i started so easily.

Tomorow Ill get 2 NERF Guns. I guess me, my GF and the cat will have some serious fun and my waiting time will be sweet than

u have to keep fighting for justice Leira..

I’m also here. Yesterday in “3-days old” thread Gail wrote that my ticket is: “Fraudulent code. Please contact your seller to get a refund”, I know it for about week, I got already my refund and just waiting for answer if it’s possible to unban my account. Waiting 10 days

Good luck Poohy!!!

I might just create a new account… Given that I didnt get to play the last time around, at least if the same email is viable… Which I am very unsure about…

Or just try your first advice Breeze… Thanks.

Good luck, Drachdhar. hope see u in the game again. XD

Havent even played yet

Got suspended right after installing the game last time, when I bought it via the official web-shop… Some sort of issues with the payment. Here is hoping for a nice problem free re-install and login.