Login issues

Login issues

in Account & Technical Support

Posted by: FoxXxaK.6185

FoxXxaK.6185

Q:

I have a connecting problem to my account. I forgot my password and when I reset i dont have any mail on my mailbox from GW2.com.I do not know what to do and I’m sure that the password and the username is correct but i dont play long time…
Build 2224 Eror Code: 11:1001:2:1270

Login issues

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I have a connecting problem to my account. I forgot my password and when I reset i dont have any mail on my mailbox from GW2.com.I do not know what to do and I’m sure that the password and the username is correct but i dont play long time…
Build 2224 Eror Code: 11:1001:2:1270

If you have saved your password in your browser, thus allowing you to log into the forums, you can use your browsers ‘tools’ to find your saved password and use that to log into the game. Good luck. =)

Login issues

in Account & Technical Support

Posted by: FoxXxaK.6185

FoxXxaK.6185

Thank you very much, I solved the problem and I can play in peace.

Login issues

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Glad that’s sorted out.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)