Guild Wars 2

Hello friends,

Please read all the message!!

A few days ago suddenly all my gold form my inventory dissappeared and lost. I checked my bank for a possible hack issue but all my materials which costs about 60 golds were in the bank but all my golds we lost.(56golds).Im pretty sure this is not a hacking issue cuz i was playing the game at that time.

I waited for a while if thats a bug or not but there was nothing and I created a ticket which I tried to describe what happened and how – why this could happen and how can i get back my golds.

I had a reply that told me guild wars team dont give back or replace any money or items.I answered that mail again and asked the same question.how and why this happened and what if i got 1000s of gems with real money and lost again.(I spent 60 dollars on gems before)The support team again didnt reply my questions and told me use the forums.
If gold is transferred(lost) it can be tracked by mails cuz mailing is the only way of sending money or any item ingame.

The support team(its only a title cuz they dont support anything) seems like they dont mind anybody and they are not seriously taking the players problems at all.The last mail they sent me told me to use the forum about this problem.So this is totally so annoying and unserious.

I saw the same problem happened to hundreds of people on official forum and internet forums.

I think this must be solved somehow, at least the support team or someone must answer how and why this happens seriously.So i am requesting and waiting a reply seriously from the game!
I hope this is not only “we sold the game and its all about money we dont mind players.”

Be careful with your golds and your purchases in the game so you are not safe and you wont be safe and the support team wont support you..!!

Out of curiosity, where (in which forum) are you seeing that hundreds of players are having this same problem?

1-why do you delete players posts here??
2-Incident: 130512-002261 this is enough to prove my ticket ha??

or if you want i can copy the mails that sent me by the GMs???

gassy.8975:

Out of curiosity, where (in which forum) are you seeing that hundreds of players are having this same problem?

https://forum-en.gw2archive.eu/forum/support/account/Lost-gold-and-cannot-make-a-support-ticket

gassy.8975:

Out of curiosity, where (in which forum) are you seeing that hundreds of players are having this same problem?

https://forum-en.gw2archive.eu/forum/support/account/Gold-missing-from-Inventory-merged/page/7#post1490701

Gaile Gray.6028:

“They will come to your house and eat your refrigerator!”

Thank god, my bacon is safe in my refrigerator.

To the OP,
Support and Arenanet doesnt interfere in what you could call gaming skills. If you accidently goofed things up they wont be able to replace your loss. If however you are sharing accounts then you are in violation of the user agreement.

To Gaile,
Kadiköy is a district of Istanbul: http://en.wikipedia.org/wiki/Kad%C4%B1k%C3%B6y

So it is nearly the same location

mercury ranique.2170:

Gaile Gray.6028:

“They will come to your house and eat your refrigerator!”

Thank god, my bacon is safe in my refrigerator.

To the OP,
Support and Arenanet doesnt interfere in what you could call gaming skills. If you accidently goofed things up they wont be able to replace your loss. If however you are sharing accounts then you are in violation of the user agreement.

To Gaile,
Kadiköy is a district of Istanbul: http://en.wikipedia.org/wiki/Kad%C4%B1k%C3%B6y

So it is nearly the same location

im not sharing my account with anyone..

ok also keep deleting my replies and posts too..thank you!

As a friendly tip, and before you find yourself in a situation you might regret, you may want to read over these forum rules:

Do not debate Customer Support decisions or actions. Threads or posts designed to announce, appeal, or contest your own or another player’s suspension or account termination—be it forum or game account—will be removed without notice.

Do not engage in personal attacks against forum moderators or ArenaNet staff. You may contact staff directly at forums@arena.net if you wish to discuss a staff member’s decision. Please note that abuse of staff members or moderators in forum posts or private messages may result in forum account termination.

Do not post petitions, “I demand an answer” threads, conspiracy threads, or comments about circumventing the rules.

All forum content is permitted or removed at the discretion of ArenaNet.

Being cognizant of forum and/or game rules may or may not have a bearing on your further posts. Much luck in the future with your adventures in Tyria. =)