Guild Wars 2

Hi,

today i’ve logged and i found a e-mail from “GW2 Customer Support” with 23 gold inside.
So, i’ve reported this e-mail using the command in the mailbox and now i’m wondering if this is your mail or some hackers.
I try deleting the e-mail, but i can’t because before i have to accept the money.

i enclose the e-mail screenshot.

(sorry for my bad english)
thanks

in my personal mailbox (not game’s mailbox) i’ve found this mail:

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

https://account.guildwars2.com/allow-login?token=E4627223-9087-4AC4-8BC7-9784C48EE197&request=E553AB6A-4825-4E6C-A278-00A2C6C305A9&ip=62.150.38.163.html

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

Can someone explain to me?! i’m the original owner of this account and i am not trying sell nothing.
Thanks

Thanks for having responded.
actually, i bought the wine, so can i trust to accept this money?

the other e-mail i found i deleted it.

thanks again!

Yes, you can accept the gold without having to worry about it!

ok thanks for helping me