Guild Wars 2

s stated before. Any & all mail I send to one guild-mate from ether of two accounts. Is not recieved.
It has nothing to do with the inbox being full nor does it work to delete mail thats in the inbox.
The only things that appears to clear the problem. Is for a third person to send that guild-mate mail.
This is not an exceptible way of sending crafting material to a guild-mate or anyone else for that matter.
My guild-mate & me are more then willing to work with the powers that be, to correct this problem. If they are willing to correct it!
delays in mail waiting/looking for a third person to help out are not in anyway exceptible.
Thankyou for any & all help in correcting this.

Gaile Gray.6028:

This is very odd! I believe this is not an account issue, but a Bug. I was going to ask you to post in the bug forum with as detailed a report as possible, but it occurs to me that we need to know the names of the accounts involved, and I’d rather not ask you to provide other account display names. (It’s not a security issue, but it seems nicer to keep this private.)

So please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Give as many details a possible — who sent, to whom, when — and any error messages you got. You could do a walk-through, so that the QA team can try to duplicate this.

Thanks for your help with this report!

A Bug-report of this problem with account names was filed by both my guild-mate & by me before the first posting about this on this forum.
from my end, everything looks normal. From guild-mates end, mail is not recieved until a third person sends mail to them. no error messages

I don’t believe in-game bug reports return any type of ticket number.
I far as I can tell only my main & alt accounts have this problem. With the same guild member. Others send mail to this member with no problem. In fact it’s oyhers sending mail to this member that frees up the mail I sent.
ether this guild members account & mine will need to be cloned in an atemp to see the problem. or someone will have to work with us to see it as it happens.

I have filed a ticket – #130123-001304

the guild member who mail was sent to, has not been on in the past few days.
will ask them to file a ticket & post the number here when they do

Thankyou for your help in this matter
& sorry for taking so long to respond back