Mandatory Password Changes - please say it isn't so.

Mandatory Password Changes - please say it isn't so.

in Account & Technical Support

Posted by: Ylarra.8652

Ylarra.8652

While I appreciate and completely agree with everything in Mike O’Brien’s post this date (https://www.guildwars2.com/en/news/mike-obrien-on-account-security/), some people saw this one coming and planned ahead. My husband and I have been gaming and dealing with hackers and bots for years. We report them as soon as we find them in the game and have gotten VERY good at ferreting them out. We have worked hard to ensure that not only does every email account have it’s own unique password, so does our network, each game we play, etc. Given our natural enthusiasm and excitement for the game as we followed its development over the years, we definitely wanted it to be secure for us from the start.

This being said, I already have a completely unique password to GW2. It’s not something anyone is likely to guess. We check for keyloggers and other invasive software routinely and are careful where we download anything from. I have not had any issues with my account and am extremely confident it is secure. I am so confident, that I really do not want to change my password at all and hope it doesn’t become mandatory for everyone, even those that thought ahead ~ the minority though we may be.

Just my two cents worth.

Mandatory Password Changes - please say it isn't so.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

While I appreciate and completely agree with everything in Mike O’Brien’s post this date (https://www.guildwars2.com/en/news/mike-obrien-on-account-security/), some people saw this one coming and planned ahead. My husband and I have been gaming and dealing with hackers and bots for years. We report them as soon as we find them in the game and have gotten VERY good at ferreting them out. We have worked hard to ensure that not only does every email account have it’s own unique password, so does our network, each game we play, etc. Given our natural enthusiasm and excitement for the game as we followed its development over the years, we definitely wanted it to be secure for us from the start.

This being said, I already have a completely unique password to GW2. It’s not something anyone is likely to guess. We check for keyloggers and other invasive software routinely and are careful where we download anything from. I have not had any issues with my account and am extremely confident it is secure. I am so confident, that I really do not want to change my password at all and hope it doesn’t become mandatory for everyone, even those that thought ahead ~ the minority though we may be.

Just my two cents worth.

Can I make a suggestion? Change it in an insignificant way. Add a couple of numbers, change the final word of a 4-word series, something that is simple and that does not inconvenience you but which allows us to help secure your account.

I can’t tell you how many password changes I’ve been through, with ArenaNet. And yet, I know it’s for a good reason, so I do it and some up with something very different. In your case, if you’re confident that your password is very secure, try one of the suggestions above and if it doesn’t fail (because it’s on the “known password list”) then consider that an extra level of security.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet