May have commited a phishing mistake?

May have commited a phishing mistake?

in Account & Technical Support

Posted by: Canz.3250

Canz.3250

So yeah i got this email from “Arenanet”
Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
I clicked the link and took me tho the page wich looks exactly like the gw2 one, but i got my suspicions when it asked EVERYTHING, all my characters and names,serial number, order number, date in which i bought the game and finally my EMAIL PASWORD?
after that i came here to submit a ticket saying that my account may have been compromised because i got that email and never did any currency transactions or shuch. and in the forums i saw a guy that also said he commited a phishing mistake and that he did the same as i did and he put everything that was asked. my question is. Was this fishing? and if it was what do i do?
Sorry for bad english

(edited by Canz.3250)

May have commited a phishing mistake?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Yes it is phishing and you should edit and remove your email address from your post. Otherwise it may get harvested and you may end up with more phishing emails. And as another word of advice you should never publicly post your email address on any website. Spammers use spiders that crawl websites and harvest emails to add to their list.

The Burninator

(edited by JustTrogdor.7892)

May have commited a phishing mistake?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

So yeah i got this email from “Arenanet”
Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account tobias_canzani@hotmail.com will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
I clicked the link and took me tho the page wich looks exactly like the gw2 one, but i got my suspicions when it asked EVERYTHING, all my characters and names,serial number, order number, date in which i bought the game and finally my EMAIL PASWORD?
after that i came here to submit a ticket saying that my account may have been compromised because i got that email and never did any currency transactions or shuch. and in the forums i saw a guy that also said he commited a phishing mistake and that he did the same as i did and he put everything that was asked. my question is. Was this fishing? and if it was what do i do?
Sorry for bad english

If you didn’t enter anything, you should be fine. Otherwise, contact support just in case (Top of page, Support – Top of that page, submit a ticket).

General Note : Except for chat violations, Anet will never initiate a support contact with you – you will always start the exchange. And those chat violation emails will have no links.

As for the English : Main thing to help with the read-ability of the post would be to remember to do a double return between any copy/paste and the other text

So it forces a line break like this

and doesn’t give a line of text.

May have commited a phishing mistake?

in Account & Technical Support

Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

If you didn’t enter anything, you should be fine.

Actually this is not correct. Just visiting some of these pages can compromise your account. It is very easy to extract a login and password from a known webpage from your browser using scripts. Since this site is a known site to the scammers and we use the exact same login and password here as we do to sign in to the game, if they can get this login, they can get your game login as well. It all depends on your browser, version, security settings, java version, etc. There are so many variables, it is safer to say if you have visited any of those links, change your password at once. It as better to be safe then sorry.