Mobile Authenticator

Mobile Authenticator

in Account & Technical Support

Posted by: SeNoZinD.9874

SeNoZinD.9874

So how exactly does the phone authenticator work? Do you have to enter the code from your phone everytime you log in from a different ip or is it you have to enter a code everytime, regardless of the location you are in? My windows phone authenticator doesn’t seem to give the code when I log into my computer.

Mobile Authenticator

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

So how exactly does the phone authenticator work? Do you have to enter the code from your phone everytime you log in from a different ip or is it you have to enter a code everytime, regardless of the location you are in? My windows phone authenticator doesn’t seem to give the code when I log into my computer.

You may find this helpful: https://en.support.guildwars2.com/app/answers/detail/a_id/9238/kw/authenticator

Good luck. =)

Mobile Authenticator

in Account & Technical Support

Posted by: SeNoZinD.9874

SeNoZinD.9874

I’ve read it, and it doesn’t say anything about whether or not different ip addresses are associated.

Mobile Authenticator

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I’ve read it, and it doesn’t say anything about whether or not different ip addresses are associated.

Ok, did you read this helpful thread? https://forum-en.gw2archive.eu/forum/support/account/Authenticator-Questions-Concerns-merged/first

Mobile Authenticator

in Account & Technical Support

Posted by: SeNoZinD.9874

SeNoZinD.9874

Ok, so I tested it out myself. The guild wars 2 mobile authenticator only works when you try to login from a new ip address. If your current ip address is remembered, you wont need guild wars 2 mobile authenticator.

Mobile Authenticator

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Fantastic! Glad it worked out for you. =)

Mobile Authenticator

in Account & Technical Support

Posted by: Catize.8206

Catize.8206

Has anyone tried to log in and been asked to enter the mobile authenticator code yet you NEVER downloaded it and have never set it up? Could this possibly mean I have been hacked?