Must Log In to View Trading Post

Must Log In to View Trading Post

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Posted by: Veeber.3192

Veeber.3192

When trying to access the Trading Post I keep getting the message “You must login to view this page”, clicking login brings up the following message.

Page not found
File
C:\ArenaNet\ICommerceLive.701\Web\JsGw2GemStore\Public\login
JsSrv2//101.17132 Instance/40.381103705

All tabs apart from the Pick Up tab display this.

Game and system restart doesn’t fix it, firewall not blocking anything.

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Must Log In to View Trading Post

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

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Veeber, looks like this post was made about half a day ago. Can you let me know if you are still having these issues? Some issues were corrected today, and I’m hoping that you’re ok now. Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Veeber.3192

Veeber.3192

It seems to be fixed now.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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That’s great — thanks for letting us know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Must Log In to View Trading Post

in Account & Technical Support

Posted by: Fouve.8031

Fouve.8031

I just got this same error just now.

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Posted by: Miasma Monet.6875

Miasma Monet.6875

I have this error as well.

Must Log In to View Trading Post

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Posted by: Takeharu.2047

Takeharu.2047

I have the same problem. Let me know what to do or when it’s fixed.

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Posted by: Michael.9403

Michael.9403

I’ve been in the game for 2 weeks now, and this message appears every day for myself and my 3 fellow players. It’s on about a 24 hour clock, it seems like. It’s irritating to have to log out of the game to reset it, and the normal overnight logging out doesn’t seem to affect it’s coming back daily.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’ve been in the game for 2 weeks now, and this message appears every day for myself and my 3 fellow players. It’s on about a 24 hour clock, it seems like. It’s irritating to have to log out of the game to reset it, and the normal overnight logging out doesn’t seem to affect it’s coming back daily.

The message in the second image? The page not found message? (I’m gathering info on this so I can share with the team.)

Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Must Log In to View Trading Post

in Account & Technical Support

Posted by: Mihi on Rage mode.8103

Mihi on Rage mode.8103

Same problem here, just started today with no warning whatsoever.

Attachments:

(edited by Mihi on Rage mode.8103)

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Posted by: murtas.2417

murtas.2417

I also have the same problem, fix it asap.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Just forwarded an email about this. And a kind programmer responded that this was identified and a fix was developed that should go live next week.

In the meantime, one remedy that really does work for some people is to log completely out of the game, at which time a fresh log-in seems to kick-start the store, too. But again, a better fix is coming in a matter of days!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Odd Magnet.3970

Odd Magnet.3970

I have the same problem since 2days, but relogin don’t work

I’ve tried:
- go to char select and back in
- restart the game
- restart the comput
- everything above once with talking to the npc to open the tradingpost and once with o

edit:
sometimes I also end up with this: (see attached file)
I want to sell the dyes soooo badly

Attachments:

I don’t attract, I don’t repel. That’s kinda odd

(edited by Odd Magnet.3970)

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Posted by: Michael.9403

Michael.9403

Just forwarded an email about this. And a kind programmer responded that this was identified and a fix was developed that should go live next week.

In the meantime, one remedy that really does work for some people is to log completely out of the game, at which time a fresh log-in seems to kick-start the store, too. But again, a better fix is coming in a matter of days!

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Posted by: Michael.9403

Michael.9403

Okay, now 7 build game interruptions later, the error page doesn’t say “you must login to view this page.” It says " ERROR: Invalid authorization".

I can see how that might be viewed as a fix, since the first error message was displayed to a user who was clearly logged in or couldn’t have seen the page at all.

Now it’s allowing that I might be actually logged in, but somehow invalidly.

However, I wasn’t reporting the bad page wording. I was reporting being unable to get to a functional marketplace either by hitting the “o” key or talking to a Trading Company representative.

Can the programmer go to work on getting that fixed??