My friend got mistakely banned

My friend got mistakely banned

in Account & Technical Support

Posted by: Arapen.7036

Arapen.7036

Hello.
My friend, who hasn’t played this game for almost a year, tried to play it again earlier today, but he was banned. It says he has been terminated for engaging in or assisting with gold or item sales for real world money. He has never done this.
The reason I’m writing this for him is because he’s been banned from the forums too.
I really doubt he did this, since he didn’t even reach lvl 20. I mean. Who buys lvl 20 items for real money?
We don’t know if he’s been hacked, or if it’s just a mistake.
Please check it out, and unban my friend.
His username is Silance.7531

Sincerely yours, Arapen :P

My friend got mistakely banned

in Account & Technical Support

Posted by: SandraSolace.7682

SandraSolace.7682

Your friend will have to contact support himself.
He can do that without having to sign in.

Only he can make a ticket and get this looked at.

My friend got mistakely banned

in Account & Technical Support

Posted by: Arapen.7036

Arapen.7036

Thank’s Sandra. This was helpful <3

My friend got mistakely banned

in Account & Technical Support

Posted by: SandraSolace.7682

SandraSolace.7682

Thank’s Sandra. This was helpful <3

No worries, support is at the top of the page!

Wish him good luck!