Naming Violation?

Naming Violation?

in Account & Technical Support

Posted by: Skilzkilz.5207

Skilzkilz.5207

Hi this is my first post so please be gentle.

I received a 72 hour suspension for a naming violation but i don’t Know why, i have never had a ban/suspension ever in any game.

Skilzkilz Megroin-i have had since beta

Raple Stiltskin-for around 4/5 months

Are these offensive? I don’t even know what name it was for. I am happy to change any name that offended but just an instant 72 hours with no information on what name or anything seems harsh.

I put a ticket in 6 hours ago and got an email saying they will get back to me shortly, how long does it normally take? i don’t for these types of things.

(edited by Skilzkilz.5207)

Naming Violation?

in Account & Technical Support

Posted by: EndlessDreamer.6780

EndlessDreamer.6780

It usually won’t take more than 72 hours.

This really isn’t the forum to take your concerns. If you have submitted a ticket, they’ll help you with it.

Naming Violation?

in Account & Technical Support

Posted by: Skilzkilz.5207

Skilzkilz.5207

It usually won’t take more than 72 hours.

This really isn’t the forum to take your concerns. If you have submitted a ticket, they’ll help you with it.

ok sorry, and thanks

Naming Violation?

in Account & Technical Support

Posted by: EndlessDreamer.6780

EndlessDreamer.6780

It usually won’t take more than 72 hours.

This really isn’t the forum to take your concerns. If you have submitted a ticket, they’ll help you with it.

ok sorry, and thanks

No prob. I’ve just seen this topic be made a ton of times. They’ll deal with it in your ticket, don’t worry.

Naming Violation?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Hi. I looked into this and I think the name block was appropriate. “Groin” prompts reports because it makes people uncomfortable and is against the Naming Policy. I freely admit it’s not the worst offensive I’ve seen )

And while the name required action, your suspension should have been lifted. and that has happened now. You will still be required to rename, so choose wisely, but you’re good to go now as far as account access.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Naming Violation?

in Account & Technical Support

Posted by: Thedenofsin.7340

Thedenofsin.7340

Hi this is my first post so please be gentle.

I received a 72 hour suspension for a naming violation but i don’t Know why, i have never had a ban/suspension ever in any game.

Skilzkilz Megroin-i have had since beta

That’s definitely the offender. Just change it to ‘skilkilz pogmothoin’ and you’re all set!

Naming Violation?

in Account & Technical Support

Posted by: Skilzkilz.5207

Skilzkilz.5207

Hi. I looked into this and I think the name block was appropriate. “Groin” prompts reports because it makes people uncomfortable and is against the Naming Policy. I freely admit it’s not the worst offensive I’ve seen )

And while the name required action, your suspension should have been lifted. and that has happened now. You will still be required to rename, so choose wisely, but you’re good to go now as far as account access.

Thank you very much for looking into you have made mine and my partners day(am not pestering her now).

How do i change my characters names as i have a few with the same last name, i just don’t want to get a ban again.

Naming Violation?

in Account & Technical Support

Posted by: Skilzkilz.5207

Skilzkilz.5207

Hi this is my first post so please be gentle.

I received a 72 hour suspension for a naming violation but i don’t Know why, i have never had a ban/suspension ever in any game.

Skilzkilz Megroin-i have had since beta

That’s definitely the offender. Just change it to ‘skilkilz pogmothoin’ and you’re all set!

Thanks fr the help much appreciated

Naming Violation?

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

If the other names are not flagged for a rename, I would not play them and I would ask support to get a chance of doing a rename. That way YOU are the one telling them the names and you won’t get a suspension for it. I guess that should work well.

Naming Violation?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hi. I looked into this and I think the name block was appropriate. “Groin” prompts reports because it makes people uncomfortable and is against the Naming Policy. I freely admit it’s not the worst offensive I’ve seen )

And while the name required action, your suspension should have been lifted. and that has happened now. You will still be required to rename, so choose wisely, but you’re good to go now as far as account access.

Thank you very much for looking into you have made mine and my partners day(am not pestering her now).

How do i change my characters names as i have a few with the same last name, i just don’t want to get a ban again.

I will ask an agent to review and flag the others, so you can rename in one feel swoop.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Naming Violation?

in Account & Technical Support

Posted by: Skilzkilz.5207

Skilzkilz.5207

Thanks very much for all you help

Naming Violation?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Thanks very much for all you help

Ok, you’re good to go. I’m afraid all of them — for various reasons — need to be renamed. Please choose wisely, and thanks for your cooperation.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet