No Way! Name Block?

No Way! Name Block?

in Account & Technical Support

Posted by: jarikm.5961

jarikm.5961

I just got knocked out of the game for ‘unacceptable behavior’ for my engineer’s name “Lubricant and Caulk” (two tools an engineer might use). Sure, it is sophomoric humor but there is nothing overtly wrong with the name. No curse words, nothing offensive to any group, etc. I was quite proud of this one.

Anyway I thank you for letting me just change the name; but I think you are being a little over vigilant here. I’ve seen and had worse.

jarikm

No Way! Name Block?

in Account & Technical Support

Posted by: hoegarden.4287

hoegarden.4287

Maybe it’s because of this : http://en.wikipedia.org/wiki/Name
A name is a word… I hope you will get kids and call them “Jef and Jhon” or something like that ….
Anyway, if they censor words, then yes lubricant may be on the black list.

No Way! Name Block?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

First of all, are you suspended from the game? I’m looking at the history and I honestly can’t tell.

We’ll take care of this, no worries. I just want to know what the status is before I start tinkering with anything. It appears in one string that you’re suspended; in another string it implies that you are not. So please let me know and we’ll get this settled.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

No Way! Name Block?

in Account & Technical Support

Posted by: jarikm.5961

jarikm.5961

It forced me out of the game and then allowed me to re-enter. When I try to use the engie it asks me to reset the name. The other characters I tried were allowed into game, though I did not try them all. If the name is not allowed so be it I will change it. Please just let me know as it sounds from what you are saying that there is some confusion here. I am fine with whatever ANet’s decision it was not my intention to challenge it. I’d prefer not to go through a suspension period.

No Way! Name Block?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Maybe it’s because of this : http://en.wikipedia.org/wiki/Name
A name is a word… I hope you will get kids and call them “Jef and Jhon” or something like that ….
Anyway, if they censor words, then yes lubricant may be on the black list.

Depending on the report it might be for that with the second part or the second part alone.

I admit I laughed at it.

No Way! Name Block?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

None of us see a problem with the name. If you renamed and you’re happy with the name, great. If you didn’t rename yet, let me know. (I can’t give you a free rename, but if you didn’t rename we can uncensor and let you go about your business. )

And thank you for letting me know you were not give a time-out. If you had been, I’d have to smack someone for that error and I’m feeling particularly benevolent today.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

No Way! Name Block?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

None of us see a problem with the name. If you renamed and you’re happy with the name, great. If you didn’t rename yet, let me know. (I can’t give you a free rename, but if you didn’t rename we can uncensor and let you go about your business. )

And thank you for letting me know you were _not_ give a time-out. If you had been, I’d have to smack someone for that error and I’m feeling particularly benevolent today.

*votes for Gaile’s title being changed to "Benevolent Arenanet Support Dictator"*

No Way! Name Block?

in Account & Technical Support

Posted by: hoegarden.4287

hoegarden.4287

None of us see a problem with the name. If you renamed and you’re happy with the name, great. If you didn’t rename yet, let me know. (I can’t give you a free rename, but if you didn’t rename we can uncensor and let you go about your business. )

And thank you for letting me know you were not give a time-out. If you had been, I’d have to smack someone for that error and I’m feeling particularly benevolent today.

votes for Gaile’s title being changed to “Benevolent Arenanet Support Dictator”

Then Gaile should smack someone because she’s feeling benevolent