Guild Wars 2

So after half a year of not playing because of some personal problems, my account got hacked and it got banned for modifying or disrespecting the rules. So then I was like ‘’what? I did nothing, it wasn’t me, I wasn’t even playing’’. Then I started questioning myself if it’s possible to get it back. I went in Services tab > Support and I told my problem. Yes it took about 2 days to retrieve my account but I am not disappointed AT ALL of the service I had. This was really awesome. I want to personally thank GM Nalu and GM Josh for guiding me through all this problem. They provided excellent help and I really appreciate it. Now I can play again!!! :D

If you ever read my post and you have the same problem, do it like me. It might take time but it’s totally worth it. The GMs will guide you through, they will help you, ask you some personal info, but hey it’s their jobs.
Have a good day!
Peace

marwan.9016:

So after half a year of not playing because of some personal problems, my account got hacked and it got banned for modifying or disrespecting the rules. So then I was like ‘’what? I did nothing, it wasn’t me, I wasn’t even playing’’. Then I started questioning myself if it’s possible to get it back. I went in Services tab > Support and I told my problem. Yes it took about 2 days to retrieve my account but I am not disappointed AT ALL of the service I had. This was really awesome. I want to personally thank GM Nalu and GM Josh for guiding me through all this problem. They provided excellent help and I really appreciate it. Now I can play again!!!

If you ever read my post and you have the same problem, do it like me. It might take time but it’s totally worth it. The GMs will guide you through, they will help you, ask you some personal info, but hey it’s their jobs.
Have a good day!
Peace

So happy to hear you had a very pleasant experience. Best of adventuring in Tyria to you! =)