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Posted by: iMaGINaRiuS.6135

iMaGINaRiuS.6135

Q:

Well the bug or problem is…. Anet is too thankful

I did a purchase gems to Anet this day 8/31/2012 and all good no problem !

but I keep getting spammed for the Anet bot with the Thank you for your gem purchase!
it doesn’t bothers me but im talking since that day about 120 emails and like 6 or more emails every day with the same email !!!!

yes Anet I understand ! u are indeed so thankful but please stop it ! :p

so if someone can help me with this, I will be so thankful xD

Thanks !

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Posted by: DeadPhone.3084

DeadPhone.3084

That does sound like a backend software bug with the script designed to send out that email. There is not much you can do except create a filter in your email to throw those into another folder

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Posted by: KAJIMARU.3108

KAJIMARU.3108

I have the same problem i get at least 5 emails a day… since i place a purchase back in 8/26/2012 it’s annoying.

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Well the bug or problem is…. Anet is too thankful

I did a purchase gems to Anet this day 8/31/2012 and all good no problem !

but I keep getting spammed for the Anet bot with the Thank you for your gem purchase!
it doesn’t bothers me but im talking since that day about 120 emails and like 6 or more emails every day with the same email !!!!

yes Anet I understand ! u are indeed so thankful but please stop it ! :p

so if someone can help me with this, I will be so thankful xD

Thanks !

I have the same problem i get at least 5 emails a day… since i place a purchase back in 8/26/2012 it’s annoying.

I am so sorry this is happening to you guys. I’ll report it right away!

That does sound like a backend software bug with the script designed to send out that email. There is not much you can do except create a filter in your email to throw those into another folder

Oh sure there’s something they can do: let us know about it, which they did. We’ll dig down and try to solve this. I mean we are grateful but we wouldn’t want to drive you nuts with too many emails.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

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Posted by: DeadPhone.3084

DeadPhone.3084

Gaile Thanks for the response. Was simply pointing out a way to deal with it on Their end. Glad this is going to get fixed.

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Posted by: Amen.2630

Amen.2630

ROFL the most hilarrious bug everD LOOOL
need to share this XDD too funny

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Posted by: Cawaica.5093

Cawaica.5093

Maybe one of the devs is secretly hitting on your character?