Q:
Not sure where to report this
That does sound like a backend software bug with the script designed to send out that email. There is not much you can do except create a filter in your email to throw those into another folder
I have the same problem i get at least 5 emails a day… since i place a purchase back in 8/26/2012 it’s annoying.
ArenaNet Communications Manager
Well the bug or problem is…. Anet is too thankful
I did a purchase gems to Anet this day 8/31/2012 and all good no problem !
but I keep getting spammed for the Anet bot with the Thank you for your gem purchase!
it doesn’t bothers me but im talking since that day about 120 emails and like 6 or more emails every day with the same email !!!!yes Anet I understand ! u are indeed so thankful but please stop it ! :p
so if someone can help me with this, I will be so thankful xD
Thanks !
I have the same problem i get at least 5 emails a day… since i place a purchase back in 8/26/2012 it’s annoying.
I am so sorry this is happening to you guys. I’ll report it right away!
That does sound like a backend software bug with the script designed to send out that email. There is not much you can do except create a filter in your email to throw those into another folder
Oh sure there’s something they can do: let us know about it, which they did. We’ll dig down and try to solve this. I mean we are grateful but we wouldn’t want to drive you nuts with too many emails. 
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)
Gaile Thanks for the response. Was simply pointing out a way to deal with it on Their end. Glad this is going to get fixed.
ROFL the most hilarrious bug ever
D LOOOL
need to share this XDD too funny
Maybe one of the devs is secretly hitting on your character?