Overlapping digital serial code account?

Overlapping digital serial code account?

in Account & Technical Support

Posted by: nergoza.6387

nergoza.6387

Q:

Hello,

I have a question , the key i used was a digital cd code on my account. If i purchased a deluxe edition code will it overlap it?

thanks

p.s : I bought the deluxe item ingame for 2000 gems , but no serial key was issued.

I’m just worried if i purchase it i can attach it to the account

Overlapping digital serial code account?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

If you got the Digital Upgrade in the game, I believe your account was automatically upgraded, hence no code was sent to you because the upgrade just happened.

If I’m misunderstanding the question, please do let me know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Overlapping digital serial code account?

in Account & Technical Support

Posted by: Save.5137

Save.5137

If you bought deluxe package from gem shop I see no reason to ask for serial key.
You just buy the deluxe items and that’s all
You don’t have any more benifits but the items and one special skill.
I mean that you dont need any serial key.

Overlapping digital serial code account?

in Account & Technical Support

Posted by: nergoza.6387

nergoza.6387

If you bought deluxe package from gem shop I see no reason to ask for serial key.
You just buy the deluxe items and that’s all
You don’t have any more benifits but the items and one special skill.
I mean that you dont need any serial key.

Forgot to mention i actually do need the serial key , since my digital one was destroyed in the game box in a incident i had this week.

Someone suggested this solution to me , so i’m just checking on forum if that would solve my situation.

Original thread concerning the incident :https://forum-en.gw2archive.eu/forum/support/account/Worst-week-of-my-life/first#post711226

Didn’t really want to link it over here since this is a entirely different question.

Overlapping digital serial code account?

in Account & Technical Support

Posted by: nergoza.6387

nergoza.6387

If you got the Digital Upgrade in the game, I believe your account was automatically upgraded, hence no code was sent to you because the upgrade just happened.

If I’m misunderstanding the question, please do let me know.

This answers my question , tyvm Gaile =)