Password reset
He can send it because you got hacked.
A hacker needs both your password and email to get into the game.
You had better contact support and file a ticket to get your account back!
yes.. support is give me back my account. .so have 20 mail for password reset..
Seems like the person is still trying to steel your account, you need to change your email password first!
And use virus program’s to make sure you don’t have a keylogger or something.
yes man.. support is change gw2 account mail ... new
so i have virus program avast.. no have anything...
ArenaNet Communications Manager
yes man.. support is change gw2 account mail … new
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so i have virus program avast.. no have anything…
It appears that things will be ok now, is that correct? If Support is providing you with a new e-mail address to use as your log-in name — that is, using an alternate e-mail address from the one that was compromised — I believe you’ll be just fine.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet