Guild Wars 2 Forum - Account & Technical Support

I updated to the new Android 2.3.4 and lost my authenticator because it factory reset my phone.

Posted by: Gaile Gray

ArenaNet Communications Manager

MAGWolf.3970:
I updated to the new Android 2.3.4 and lost my authenticator because it factory reset my phone.

Sounds like you simply need to download the authenticator again.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet