Guild Wars 2

130816-001546

Please read this problem

zipuragi.6507:

130816-001546

Please read this problem

If you want someone in the CS area to re-examine it – which is what I presume you want – you need to post this in the thread “Tickets 3 days or older for Review” above in this forum.

Zipuragi,

I would advise you explain a bit more why someone at arenanet should read and open an old ticket.

Is it;
a: You didn’t get an answer at all? If so, please post this in the 72 hours sticky Rajani mentioned.
b: You did get a reply, but you are unhappy with the reply. Then please update your ticket with the reasons you are unhappy bout it. Again, if you do not get a reply to that within 72 hours, please post in the designated sticky.
c: after trying numerous times to convince support that you think you deserve a different answer, and the result is now that they refuse to talk bout the issue and say things like ‘this is our final asnwer’ or ‘future reply’s will not be opened’. And if you still are unhappy with the answer. And if you think you can get a different answer from someone higher up the organisation. Then I would aks you to explain more bout the reasons you disagree and formulate the reasons for your complaint.